Kalusugan ng Pag-uugali
Ang pangangalaga sa kalusugan ng pag-uugali ay nasa Alliance na ngayon
As of July 1, 2025, Central California Alliance for Health is now directly managing Non-Specialty Mental Health Services (NSMHS) for our members. With this transition, providers work directly with the Alliance to deliver behavioral health care. The goal is to improve care coordination by integrating behavioral and physical health, ensuring members receive more connected and comprehensive support for their overall well-being. Learn kung paano maging isang Alliance Behavioral Health Provider.
PCPs can contact the Alliance for behavioral health screenings or assessments and Alliance member referrals. Please note that while most behavioral health services do not require a referral, there are several ways for members to get connected.
- Call the Alliance member service line Monday through Friday, from 8 a.m. to 5:30 p.m. at 800-700-3874.
- Providers can call the Alliance Care Management line at 800-700-3874 x5512.
- Providers can submit a Care Management Referral Form directly through the Alliance website, via fax to 831-430-5850 or via e-mail to list CM behavioral health team at [email protected].
The Medi-Cal Managed Care Plans and the Medi-Cal Fee For Service (FFS) are responsible to provide Non-Specialty Mental Health Services (NSMHS) (previously known as mild to moderate). The Alliance provides members with non-specialty mental health services.
Alliance Primary Care Providers (PCPs) are responsible for identifying the need for behavioral health screenings and referrals.
Behavioral health services covered by the Alliance include:
- Pagsusuri at paggamot sa kalusugan ng isip, kabilang ang psychotherapy ng indibidwal, grupo at pamilya.
- Pagsusuri sa sikolohikal at neuropsychological, kapag ipinahiwatig sa klinika upang suriin ang isang kondisyon sa kalusugan ng isip.
- Mga serbisyo ng outpatient para sa layunin ng pagsubaybay sa therapy sa gamot.
- Laboratory ng outpatient, mga gamot, mga supply at suplemento (hindi kasama ang mga anti-psychotic na gamot, na saklaw ng Medi-Cal Fee-For-Service).
- Pagkonsulta sa saykayatriko.
Ang matinding medikal na detoxification, ibig sabihin, ang paggamot sa isang matinding medikal na pasilidad para sa isang seryosong kondisyong medikal na nauugnay sa pag-alis ng substance, ay makukuha rin mula sa Alliance na may paunang awtorisasyon. Para sa acute medical detoxification services, tawagan ang Alliance sa 800-700-3874, Lunes-Biyernes, 8 am hanggang 5:30 pm
Note: Members eligible for both Medicare and Medi-Cal should call Medicare to access behavioral health services at 800-633-4227. If a member experiences access denials from Medicare, the member should contact the Alliance and request care management services for assistance.
Mga Contact sa Emergency at Krisis
Kung ang isang miyembro ay nagkakaroon ng a psychiatric emergency at nangangailangan ng agarang tulong, clahat 911.
Kung kailangang pag-usapan ng isang miyembro kagyat na alalahanin sa kalusugan ng isip na may kaugnayan sa pag-iisip ng pananakit sa sarili o pagpapakamatay, mangyaring sumangguni sa miyembro upang tawagan ang Pagpapakamatay at Lifeline ng Krisis: 988. Available ito 24 oras bawat araw sa English at Spanish.
Members may also contact our Nurse Advice Line 24 hours a day, 7 days a week at no cost to them, if they have any medical questions, want care advice or need help deciding if they need to see a provider. When calling, it is recommended to have kanilang Alliance Member ID card with sila to tell the nurse kanilang ID number. Tumawag sa 844-971-8907 (TTY: I-dial ang 711).
Looking to support your patients with depression? Check out our:
This guide is designed to help primary care physicians and office staff identify and treat depression in patients.
Suporta ng tagapagbigay ng pangunahing pangangalaga
Medical and Behavioral Health providers can outreach to the Behavioral Health Department directly at [email protected] if they have questions about behavioral health services or wish to consult with the Behavioral Health Medical Director directly for any questions related to psychiatric diagnosis or medication. Please allow the BH team dalawa business days to respond.
Additional Resources to support PCPs and providers regarding Behavioral health treatment include:
Cal-MAP | A CalHOPE program powered by UCSF - The California Child and Adolescent Mental Health Access Portal (Cal-MAP) is a CalHOPE pediatric mental health care access program designed to increase timely access to mental health care for youth throughout California's communities, especially in the state’s most underserved and rural areas. Cal-MAP’s team of psychiatrists, psychologists and social workers provide no-cost consultation, education and resource navigation to California Primary Care Providers (PCPs) caring for mental and behavioral health concerns in patients ages 0-25.
Continuing Medical Education > Train New Trainers (TNT) Fellowships | UCI School of Medicine - TNT has been at the forefront of integrating mental health care into primary practice. Their program has equipped countless primary care providers with essential behavioral health skills, making a real difference in patient care.
Makipag-ugnayan sa Mga Serbisyo sa Provider
| Heneral | 831-430-5504 |
| Mga paghahabol Mga tanong sa pagsingil, katayuan ng mga claim, pangkalahatang impormasyon sa mga claim |
831-430-5503 |
| Mga awtorisasyon Pangkalahatang impormasyon ng awtorisasyon o mga tanong |
831-430-5506 |
| Katayuan ng Awtorisasyon Sinusuri ang katayuan ng mga isinumiteng pahintulot |
831-430-5511 |
| Botika Mga pahintulot, pangkalahatang impormasyon ng parmasya o mga tanong |
831-430-5507 |
Mga Mapagkukunan ng Provider
Makipag-ugnayan sa Escalation
Kung nahihirapan ang mga provider na ikonekta ang mga miyembro sa pangangalaga, mangyaring makipag-ugnayan sa Alliance Provider Services para sa suporta sa [email protected] o 831-430-5504.
Pinakabagong Balita ng Provider
Humingi ng Tulong
Mga Mapagkukunan ng Miyembro
FORM NG PAGHAHATID
Handbook ng Miyembro
Health Rewards Program
Pagpapatuloy ng Patakaran sa Pangangalaga
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