Provider Resources
Central California Alliance for Health (the Alliance) provides educational and operational resources to support providers in delivering quality health care.
Get information about member support, telehealth, COVID-19 testing and treatment, and more on our COVID-19 page for providers.
Learn where to find the latest billing guidelines and how to get your claims questions answered on the Claims page.
Check the Provider Forms for online and print forms used when working with the Alliance, including the Provider Directory Information Attestation Form to keep your contact information up to date in the Provider Directory.
Prospective Alliance providers are required to complete the appropriate credentialing application. Review materials on our Credentialing Forms and Policies page.
Stay up to date on the latest services, benefits, policies and tips by reading Provider News.
Use the online Provider Directory to locate other Alliance providers for referrals or consultations.
The Provider Manual describes Alliance operational policies and procedures.
The Timely Access to Care page details the access standards required by the Alliance.
The Alliance offers periodic webinars, workshops and trainings to help providers understand Alliance policies and procedures and to support quality health care. Visit the Provider Training page to sign up or view on demand.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
