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For Providers
This section has informative, useful and time-saving resources to help support our Alliance providers. Here are some of the things you can do:
- Review and share member-facing information for accessing our Nurse Advice Line, transportation services, language assistance, telehealth and other key member services.
- Find details on Alliance health and wellness programs, including eligibility, referral processes and member rewards.
- Browse our one-stop repository for frequently used forms, including the Treatment Authorization Request (TAR) and Staying Healthy Assessment FaxIn Order Form.
- Easily review current information on Care-Based Incentives, Facility Site Reviews, referrals and authorizations, prescriptions and more.
Several provider incentives are available related to administering the COVID-19 vaccine to members.
Provider Events Calendar
Contact Provider Services
General | 831-430-5504 |
Claims Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |