Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
The Provider Bulletin is published digitally and in print every quarter. Providers receive a printed copy in the mail and can also read the digital version on our website.
The Bulletin includes:
- A report from our CEO.
- Updates to benefits and services.
- Clinical recommendations.
The Provider Digest, formerly known as the Provider E-Newsletter, is a biweekly digital publication. The Digest shares news about:
- Upcoming webinars and events.
- Billing and reimbursements.
- Alliance health campaigns.
Read the latest edition on our Provider Digest page.
The Provider Flash, formerly the Provider Fax Blast, shares timely alerts via fax and email, usually comprised of urgent and/or regulatory communications.
All Provider News posts:
2026-2027 influenza season billing/coding updates
Please review billing and coding updates for the 2026-2027 influenza season.
Q3 Tri-County Immunization Network Coalition Meeting
Join us Thursday, April 30 for the Q2 Tri-County Immunization Network Meeting.
Physician-administered drugs updates for providers
Please review PADs changes effective September 1, 2026.
Medi-Cal Fee-for-Service transition for members with Unsatisfactory Immigration Status
Effective January 1, 2027, certain Medi-Cal members with Unsatisfactory Immigration Status (UIS) will transition from Medi-Cal managed care through the Alliance to Medi-Cal Fee-for-Service (FFS), as required by federal guidance.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |