Linya ng Payo ng Nars
Ano ang Linya ng Payo ng Nars?
The Nurse Advice Line is a service available to you at no cost. You can call if you have medical questions, want care or advice or need help deciding if you should see a provider right away. You can also call to get help with medical conditions like diabetes or asthma, including advice about what kind of provider may be right for your condition A registered nurse will help you with what to do next.
The service is available 24 hours a day, 7 days a week at no cost to you.
Tumawag sa 844-971-8907 (TTY: Dial 711) para makipag-usap sa isang nars.
Kung nagkakaroon ka ng medikal na emergency, tumawag sa 911 o pumunta sa pinakamalapit na emergency room.
Kailan ako tatawag sa Nurse Advice Line?
Tawagan ang Nurse Advice Line kapag:
- You have questions about your medications or possible side effects
- You or your child is sick, and you can't reach your doctor or don’t have an appointment.
- Examples: You or your child have a fever or rash or are vomiting. You feel dizzy, lightheaded, or have a bad headache.
- You are not sure if you should go to urgent care or the emergency room.
- Mayroon kang mga tanong tungkol sa iyong kalusugan o kalusugan ng iyong anak.
- Want tips for staying healthy, like vaccines or screenings.
- You have questions about managing conditions like diabetes, asthma, or heart disease.
Kapag tumawag ka:
Have your TotalCare Member ID Card ready. The nurse will ask you for your ID number.
Tumawag 844-971-8907 (TTY: I-dial 711)
Nandito kami para tulungan ka.
Maaari kang makipag-usap sa isang Member Services Representative sa pamamagitan ng pagtawag 833-530-9015
Makipag-ugnayan sa Member Services
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