• Skip to main content
Skip to content
  • Find a Doctor
  • Nurse Line
  • Provider Portal
  • Contact Us
  • aA Accessibility Tools

    GrayscaleAAA

  • English
  • Spanish
English
English Spanish Hmong Panjabi Vietnamese Arabic Chinese Portuguese Russian Tagalog Korean Persian
AllianceWhiteLogo
  • For Members
    • Get Started
      • Member ID Card
      • Find a Doctor
        • Alliance Alternative Access Standards
      • About Your Health Plan
      • Frequently Asked Questions
    • Get Care
      • Primary Care
        • Approvals for Care
      • Nurse Advice Line
      • Prescriptions
        • Medi-Cal Prescriptions
        • Alliance Care IHSS Prescriptions
        • Medications and Your Health
      • Urgent Care
        • Urgent Visit Access – Mariposa County
        • Urgent Visit Access – Merced County
        • Urgent Visit Access – Monterey County
        • Urgent Visit Access – San Benito County
        • Urgent Visit Access – Santa Cruz County
        • What to do after the emergency room: Your action plan
      • Care Management for Members
      • Behavioral Health
      • Transportation Services
      • Enhanced Care Management and Community Supports
      • Other Services
        • Dental and Vision
        • Family Planning
        • Medical Equipment
        • Out-of-Area Services
    • Member Services
      • Access Your Health Information
      • COVID-19 Information
        • General COVID-19 Information
        • COVID-19 Testing and Treatment
        • COVID-19 Vaccine Information
      • Language Assistance
      • File a Grievance
      • California Children’s Services
      • Join an Advisory Group
        • Member Services Advisory Group (MSAG)
          • Member Services Advisory Group Application
        • Whole Child Model Family Advisory Committee (WCMFAC)
      • Member News
      • Prepare for an Emergency
    • Online Self-Service
      • Replace ID Card
      • Choose Primary Doctor
      • Insurance Information
      • Update Contact Information
        • Information Release
        • Privacy Request
        • Request Personal Representative
      • Member Reimbursement Claim Form
      • Confidential Communications Request Form
      • Find a Form
    • Health and Wellness
      • Health Rewards Program
      • Wellness Resources
  • For Providers
    • Join Our Network
      • Why Join
      • How to Join
      • Provider Network Interest Form
      • Become a D-SNP Provider
    • Manage Care
      • Behavioral Health
      • California Children’s Services
      • Clinical Resources
        • Care Management
          • Complex Case Management and Care Coordination
          • Pain Management and Substance Use Resources
          • Seniors and Disabilities
        • Nurse Advice Line
        • Referrals and Authorizations
        • Telehealth Services
      • Cultural and Linguistic Services
        • Face-to-Face Interpreter Request Form
        • Interpreter Services Provider Quick Reference Guide
        • Interpreter Services Quality Assurance Form
        • A to Z Glossary of Spanish & Hmong Terms
      • Enhanced Care Management and Community Supports
        • Enhanced Care Management (ECM)
        • Community Supports (CS)
        • ECM/CS Referrals
        • ECM/CS Trainings
        • ECM/CS FAQs
      • Health Education and Disease Management
        • Health Education Programs
        • Disease Management Programs
        • Health Resources
      • Pharmacy
        • Medi-Cal Pharmacy
        • Alliance Care IHSS Pharmacy
        • Physician-Administered Drugs (for Medi-Cal and IHSS)
        • Drug Recalls and Withdrawals
        • Additional Pharmacy Information
      • Quality of Care
        • Provider Incentives
          • Care-Based Incentive
            • Care-Based Incentive Resources
              • Care-Based Incentive (CBI) Summary
              • CBI Technical Specifications
              • Antidepressant Medication Management Tip Sheet
              • Immunizations: Adult – Exploratory Measure Tip Sheet
              • Immunizations: Adolescents Tip Sheet
              • Programmatic Measure Benchmarks
              • Asthma Medication Ratio Tip Sheet
              • 90-Day Referral Completion – Exploratory Tip Sheet
              • Antidepressant Medication Management Tip Sheet
              • Application of Dental Fluoride Varnish Tip Sheet
              • Immunizations: Children (Combo 10) Tip Sheet
              • Chlamydia Screening in Women Tip Sheet
              • Child and Adolescent Well-Care Visits Tip Sheet
              • Cervical Cancer Screening Tip Sheet
              • Child and Adolescents BMI Assessment Tip Sheet
              • Breast Cancer Screening Tip Sheet
              • Well-Child Visits in the First 15 Months of Life Tip Sheet
              • Unhealthy Alcohol Use in Adolescents and Adults Tip Sheet
              • Preventable Emergency Visits Tip Sheet
              • Maximizing Your Value-Based Payments using CPT Category II Coding Tip Sheet
              • Maternity Care: Prenatal Tip Sheet
              • Maternity Care: Postpartum Tip Sheet
              • Plan All-Cause Readmissions Tip Sheet
              • Lead Screening in Children Tip Sheet
              • Initial Health Appointment Tip Sheet
              • Diabetic HbA1c Poor Control >9% Tip Sheet
              • Developmental Screening in the First 3 Years Tip Sheet
              • Controlling High Blood Pressure – Exploratory Measure Tip Sheet
              • Immunizations: Children (Combo 10) Tip Sheet
              • Best Practices for Reducing Patient No-Shows Tip Sheet
              • Ambulatory Care Sensitive Admissions Tip Sheet
              • Depression Tool Kit
              • USPSTF Recommendations for Primary Care Practice
              • Preventable Emergency Visits Diagnoses Tip Sheet
              • Blood Lead Testing Flyer
              • Adverse Childhood Experiences (ACEs) Screening in Children and Adolescents Tip Sheet
              • Depression Screening for Adolescents and Adults Tip Sheet
          • Data Sharing Incentive
          • Specialty Care Incentive Measures
          • Skilled Nursing Facility Workforce and Quality Incentive Program (WQIP)
        • Health Assessments
        • HEDIS
          • HEDIS Resources
            • HEDIS Code Set
            • HEDIS FAQ Guide
        • Immunization Resources
        • Member Incentives
        • Site Reviews
          • Facility Site Review
            • Infection Control: Spore Testing Job Aid
            • DHCS Facility Site Review (FSR) Checklist
            • FSR Critical Elements: Interim Monitoring Form
          • Medical Record Review
            • DHCS Medical Record Review (MRR) Checklist
          • Physical Accessibility Review Survey
    • Resources
      • COVID-19
      • Claims
        • View/Submit a Claim
      • Forms
        • Provider Directory Update Form
      • Provider Credentialing Applications and Policies
        • Re-Credentialing
      • News
      • Provider Directory
      • Provider Manual
        • All Plan Letters
      • Timely Access to Care
      • Webinars and Training
        • Provider Events Calendar
      • Emergency Preparedness
    • Provider Portal
      • Using the Provider Portal
        • Frequently Asked Questions
        • Provider Portal User Guide
        • Provider Portal Quick Reference
        • Provider Portal Account Request Form
        • Procedure Code Lookup Tool (PCL)
    • Check out the latest All Plan LettersGet updates from DHCS.
  • For Communities
    • Healthy Communities
      • Your Health Matters
      • Community Events
      • Community-Based Adult Services
      • Community Health Worker Benefit
      • Community Resources
      • Doula Services Benefit
      • Enhanced Care Management and Community Supports
    • Funding Opportunities
      • Medi-Cal Capacity Grants
        • Access to Care
          • Capital Program
          • Data Sharing Support Program
          • Equity Learning for Health Professionals Program
          • Healthcare Technology Program
          • Workforce Recruitment Programs
            • CHW Recruitment Program
            • Doula Recruitment Program
            • MA Recruitment Program
            • Provider Recruitment Program
        • Healthy Beginnings
          • Home Visiting Program
          • Parent Education and Support Program
        • Healthy Communities
          • Community Health Champions
          • Partners for Active Living Program
        • How to Apply
        • Grants at Work
      • Alliance Housing Fund
      • Other Funding Opportunities
    • Community Publications
      • Community Impact Reports
      • The Beat E-Newsletter
    • Come see us at a community event!Stop by to learn about Medi-Cal and Alliance services.
  • Health Plans
    • Medi-Cal
    • Alliance Care IHSS
      • Alliance Care IHSS Price Transparency Tool
    • Our medical coverage is free or low costFind answers to common questions about what Medi-Cal covers.
  • About Us
    • About the Alliance
      • Fact Sheet
        • Medi-Cal Fast Facts
      • Mission, Vision and Values
      • Strategic Plan 2022-2026
      • Leadership
      • Public Meetings
      • Regulatory Information
      • Careers
      • Contact Us
    • News
      • Community News
      • Member News
      • Provider News
      • Meetings and Events
      • Newsroom
    •  
    • See our latest Medi-Cal Fast FactsLearn who we serve and how we support our members.
Web-Site-InteriorPage-ForProviders
Home > For Providers > Provider Resources > Provider News Posts

Resources

Provider News Posts

LTC code and claim form conversion

January 8, 2024

Effective February 1, 2024, the DHCS will retire the use of LTC local service codes and the Payment Request for Long Term Care local form.

Concomitant use of opioids and CNS depressants

January 4, 2024

The U.S. Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) advise that central nervous system (CNS) depressants such as sedative hypnotics and benzodiazepines may potentiate respiratory depression associated with opioids.

DHCS audit of provider offices in early 2024

December 20, 2023

DHCS will conduct a routine medical audit of the Alliance in early 2024. The audit will include onsite review of a select number of provider offices.

Full-scope Medi-Cal expands to ages 26-49

December 19, 2023

Starting January 1, 2024, full-scope Medi-Cal will be offered for adults ages 26 through 49, regardless of immigration status.

Provider Digest | Issue 38

December 12, 2023

Medi-Cal expansion, dementia trainings and beta-blocker guidelines

December 2023 – Provider Bulletin

December 1, 2023

A call for action: Let’s push further for healthy communities

Guidance for RSV adult vaccines

November 30, 2023

This is a follow-up to provide additional guidance for RSV vaccination in adults, and related details for authorization and billing.

Medi-Cal Rx update: all prior authorization requirements reinstated

November 20, 2023

As of November 10, 2023, the Medi-Cal Rx Transition Policy has been retired for all pharmacy benefits for members 22 years of age and older.

Provider Digest | Issue 37

November 14, 2023

Fall updates to benefits, policies and procedures

Important information about California Children’s Services for Alliance members

October 31, 2023

We are sharing some information about California Children’s Services and the differences between the county models.

New Provider Manual effective January 1, 2024 is available

October 31, 2023

The manual, as well as a list of new and retired policies, can be found on our Provider Manual page.

Provider Digest | Issue 36

October 30, 2023

2024 CBI workshop recording + updates on Home Health Services rates

2023-2024 Beyfortus authorization guidelines

October 23, 2023

Nirsevimab (Beyfortus) is a long-acting monoclonal antibody that prevents severe disease from respiratory syncytial virus (RSV) in infants.

Provider Digest | Issue 35

October 16, 2023

ECM/CS webinar, new populations of focus + pediatric best practices recording

Community Health Worker program in Monterey County: Apply by Oct. 13!

October 12, 2023

A Community Health Worker (CHW) training program is available for Monterey County. There is no tuition cost for CHW training candidates who are employed by Alliance contracted providers.

Change in reimbursement for DME codes billed with a UPN

October 3, 2023

Effective December 1, 2023, there will be some changes in reimbursement for durable medical equipment (DME) codes billed with a Universal Product Number (UPN).

Provider Digest | Issue 34

September 29, 2023

New COVID-19 vaccines, grant application deadlines and language assistance

2023-2024 palivizumab (Synagis) authorization guidelines

September 28, 2023

Respiratory syncytial virus (RSV) can cause a variety of respiratory illnesses in infants and young children. It most commonly causes a cold-like illness, but can also cause lower respiratory infections like bronchiolitis and pneumonia.

Get support applying for DHCS Equity and Practice Transformation grants

September 22, 2023

EPT is a one-time, primary care provider practice transformation program to advance health equity and reduce COVID-19-driven care disparities.

Spread the word: Merced Community Health Fair + flu clinic happens Oct. 8

September 20, 2023

Please join us in encouraging patients to attend the Merced Community Health Fair. Flu vaccines will be available at no cost for attendees!

  • « Previous
  • 1
  • …
  • 3
  • 4
  • 5
  • 6
  • 7
  • …
  • 16
  • Next »

Contact Provider Services

General 831-430-5504
Claims
Billing questions, claims status, general claims information
831-430-5503
Authorizations
General authorization information or questions
831-430-5506
Authorization Status
Checking the status of submitted authorizations
831-430-5511
Pharmacy
Authorizations, general pharmacy information or questions
831-430-5507

Provider Resources

  • Provider Portal

Contact us | Toll free: 800-700-3874

Button - Go To Page Top
Central California Alliance for Health Logo

Get Help

Nurse Advice Line
Language Assistance
Frequently Asked Questions

Member Resources

GRIEVANCE FORM
Member Handbook
Health Rewards Program
Continuity of Care Policy

The Alliance

Careers
Contact Us
Compliance Concerns

Accessibility Tools

AAA

Healthy people. Healthy communities.
  • Glossary of Terms
  • Privacy Policy
  • Terms and Conditions
  • Nondiscrimination Notice
  • Notice of Privacy Practices
  • Regulatory Information
  • Site Map
Connect on LinkedIn
Connect on Facebook

© 2025 Central California Alliance for Health | Website Feedback