Provider News Posts
On February 21, 2024, Central California Alliance for Health (the Alliance) was alerted that Change Healthcare experienced a cybersecurity event.
Effective February 1, 2024, the DHCS will retire the use of LTC local service codes and the Payment Request for Long Term Care local form.
The Alliance’s provider payment vendor, Change Healthcare, is currently experiencing technical difficulties that are causing a delay in payments to our providers.
Network providers are required to sign the CalHHS DxF Data Sharing Agreement as outlined in California Health and Safety Code § 130290.
Effective February 1, 2024, the DHCS will retire the use of LTC local service codes and the Payment Request for Long Term Care local form.
The U.S. Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) advise that central nervous system (CNS) depressants such as sedative hypnotics and benzodiazepines may potentiate respiratory depression associated with opioids.
DHCS will conduct a routine medical audit of the Alliance in early 2024. The audit will include onsite review of a select number of provider offices.
Starting January 1, 2024, full-scope Medi-Cal will be offered for adults ages 26 through 49, regardless of immigration status.
A call for action: Let’s push further for healthy communities
This is a follow-up to provide additional guidance for RSV vaccination in adults, and related details for authorization and billing.
As of November 10, 2023, the Medi-Cal Rx Transition Policy has been retired for all pharmacy benefits for members 22 years of age and older.
We are sharing some information about California Children’s Services and the differences between the county models.
The manual, as well as a list of new and retired policies, can be found on our Provider Manual page.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
