Provider News Posts
The Alliance is collaborating with third-party vendors, Change Healthcare and ECHO Health, Inc., to assist with payment processes.
Respiratory Syncytial Virus (RSV) can cause a variety of respiratory illness in infants and young children.
As a follow up to the January 22, 2020 memo and in order to comply with DHCS requirements
The Alliance is committed to delivering culturally and linguistically appropriate health care services to our diverse membership, especially during these unprecedented times.
All Alliance lines of business (Effective Date September 1, 2020 thru June 30, 2021)
The Alliance Provider Performance Feedback Report for HEDIS® is available.
Thank you for serving on the frontlines of health care, helping Californians with their physical and behavioral health.
As the COVID-19 pandemic continues to affect our communities, maintaining well-child visits and childhood immunizations during this period is important.
The Alliance is committed to delivering culturally and linguistically appropriate health care services to our diverse membership, especially during this time.
The Department of Health Care Services (DHCS) and the Department of Managed Health Care (DMHC) have issued new guidance regarding the provision of telehealth services during the COVID-19 pandemic.
The Alliance is allowing flexibility for providers to deliver virtual and telehealth visits as medically indicated for covered services.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
