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Home > For Members > Online Self-Service > Order ID Card, Member Handbook and Provider Directory

Online Self-Service

Order ID Card, Member Handbook and Provider Directory

The Alliance can mail you an Alliance Member ID Card, Member Handbook or printed Provider Directory. It can take up to 10 business days to receive the requested material.

Contact Member Services

  • Monday through Friday, from 8 a.m. to 5:30 p.m.
  • Phone: 800-700-3874
  • Deaf and Hard of Hearing Assistance
    TTY: 800-735-2929 (Dial 711)
  • Nurse Advice Line
  • Monday through Friday, from 8 a.m. to 5:30 p.m.
  • Phone: 800-700-3874
  • Deaf and Hard of Hearing Assistance
    TTY: 800-855-3000 (Dial 711)
  • Nurse Advice Line

Accessing Alliance Services

Latest News

December 2023 – Member Newsletter

December 2023 – Member Newsletter

November 29, 2023
December 2023 – Member Newsletter Alternative Formats

December 2023 – Member Newsletter Alternative Formats

November 28, 2023
New COVID-19 vaccines available to Alliance members

New COVID-19 vaccines available to Alliance members

November 6, 2023
Living healthy with diabetes

Living healthy with diabetes

October 31, 2023
September 2023 – Member Newsletter Alternative Formats

September 2023 – Member Newsletter Alternative Formats

September 7, 2023

Contact us | Toll free: 800-700-3874

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Member Resources

GRIEVANCE FORM
Member Handbook
Health and Wellness Rewards
Continuity of Care Policy

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