Additional Pharmacy Information
Contact Pharmacy Department
Phone: 831-430-5507
Fax: 831-430-5851
Monday-Friday, 8 a.m. to 5 p.m.
The Alliance operates a DUR program to educate physicians and pharmacists to better identify patterns and reduce the frequency of fraud, abuse, gross overuse, and inappropriate or medically unnecessary care. The program applies to physicians, pharmacists and patients, and to fraud or abuse associated with specific drugs or groups of drugs. For more information on the DUR program, please see Policy 403-1143 – Drug Utilization Review.
The Alliance has developed policies in collaboration with internal and external stakeholders to help ensure the safe and appropriate use of opioid medications.
For Alliance Care IHSS members, the Alliance will allow refills for opioid prescriptions when greater than or equal to 90% of the days' supply of the prescription is met. The next refill request, for when less than 90% of the days' supply of an opioid prescription has elapsed, will require a prior authorization with medical justification for the early refill. For Medi-Cal members, please refer to the Medi-Cal Rx website. For more information on the opioid utilization review process, please see Policy 403-1139 - Opioid Utilization Review.
Please see educational articles on the Medi-Cal Rx DUR webpage.
2025
2024
2023
Archived educational articles are listed on the DUR Archived Educational Articles page.
Please contact the Alliance Pharmacy Department at:
Phone: 831-430-5507 (Monday-Friday, 8 a.m. to 5 p.m., excluding holidays)
Fax: 831-430-5851
Phone: 831-430-5507
Fax: 831-430-5851
Monday-Friday, 8 a.m. to 5 p.m.
Contact us | Toll free: 800-700-3874
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