Enhanced Care Management (ECM) Provider Information
Enhanced Care Management (ECM) is a Medi-Cal benefit administered by DHCS.
ECM providers deliver:
- Comprehensive care management.
- Care coordination.
- Health promotion.
- Comprehensive transitional care.
- Individual and family support services.
- Referrals to community social supports.
These core service components are delivered mostly face to face with members through community-based ECM providers.
ECM-eligible members will be assigned an ECM provider and a lead care manager who will assess members to best support their health care and social needs.
To refer a member to ECM services, visit our ECM/CS referral page.
Who is eligible to receive ECM services?
ECM will be implemented in stages by eligible populations of focus.
|Status||Populations of Focus|
|Live January 1, 2024||
|Live 2024 (Date TBD)||
For detailed definitions, please refer to the DHCS ECM Policy Guide posted on the DHCS webpage on ECM program initiatives.
ECM/CS Contact Information
Alliance ECM team
Email [email protected]
Interested in becoming an ECM or CS provider? Email us at [email protected].