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Find a Doctor
Alliance Alternative Access Standards
About Your Health Plan
Frequently Asked Questions
Get Care
Primary Care
Approvals for Care
Nurse Advice Line
Prescriptions
Medications and Your Health
Introducing Medi-Cal Rx
Urgent Care
Urgent Visit Access – Merced County
Urgent Visit Access – Monterey County
Urgent Visit Access – Santa Cruz County
Behavioral Health
Transportation Services
Enhanced Care Management and Community Supports
Other Services
Dental and Vision
Family Planning
Medical Equipment
Out-of-Area Services
Member Services
Access Your Health Information
COVID-19 Information
Language Assistance
File a Grievance
California Children’s Services
Join an Advisory Group
Member Services Advisory Group (MSAG)
Member Services Advisory Group Application
Whole Child Model Family Advisory Committee (WCMFAC)
Member News
Online Self-Service
Replace ID Card
Choose Primary Doctor
Insurance Information
Update Contact Information
Information Release
Privacy Request
Request Personal Representative
Member Reimbursement Claim Form
Member Online Account
Confidential Communications Request Form
Find a Form
Health and Wellness
Health and Wellness Rewards
Wellness Resources
For Providers
Join Our Network
Why Join
How to Join
Provider Application Request
Provider Credentialing Applications and Policies
New Provider Orientation
Manage Care
Behavioral Health
California Children’s Services
Clinical Resources
Care Management
Complex Case Management and Care Coordination
Pain Management and Substance Use Resources
Seniors and Disabilities
Nurse Advice Line
Referrals and Authorizations
Telehealth Services
Cultural and Linguistic Services
Face-to-Face Interpreter Request Form
Interpreter Services Provider Quick Reference Guide
Tips For Working With Interpreters
Language Assistance Label Template
Interpreter Services Quality Assurance Form
A to Z Glossary of Spanish & Hmong Terms
Promoting Cultural and Linguistic Competency
Enhanced Care Management and Community Supports
Health Education and Disease Management
Health Education Programs
Breastfeeding Support and Breast Pump Benefit
Disease Management Programs
Health Resources
Pharmacy
Medi-Cal Rx
Pharmacy Formulary
Prescription Drug Prior Authorization
Prior Authorization Criteria
Prior Authorization Information Request for Injectable Drugs
Synagis Statement of Medical Necessity
Treatment Authorization Request (TAR)
Medical Nutrition Therapy Benefit Quick Reference Guide
Quality of Care
Care-Based Incentive
Care-Based Incentive Resources
Care-Based Incentive (CBI) Summary
CBI Technical Specifications
Antidepressant Medication Management Tip Sheet
Immunizations: Adult – Exploratory Measure Tip Sheet
Immunizations: Adolescents Tip Sheet
Programmatic Measure Benchmarks & Performance Improvement
Asthma Medication Ratio Tip Sheet
90-Day Referral Completion – Exploratory Tip Sheet
Antidepressant Medication Management Tip Sheet
Application of Fluoride Varnish Tip Sheet
Immunizations: Children (Combo 10) Tip Sheet
Chlamydia Screening in Women – Exploratory Measure Tip Sheet
Child and Adolescent Well-Care Visits Tip Sheet
Cervical Cancer Screening Tip Sheet
Child and Adolescents BMI Assessment Tip Sheet
Breast Cancer Screening Tip Sheet
Well-Child Visits in the First 15 Months of Life Tip Sheet
Unhealthy Alcohol Use in Adolescents and Adults Tip Sheet
Tuberculosis (TB) Risk Assessment – Exploratory Tip Sheet
Preventable Emergency Visits Tip Sheet
Maximizing Your Value-Based Payments using CPT Category II Coding Tip Sheet
Maternity Care: Prenatal Tip Sheet
Maternity Care: Postpartum Tip Sheet
Plan All-Cause Readmissions Tip Sheet
Lead Screening in Children – Exploratory Measure Tip Sheet
Initial Health Assessment Tip Sheet
Diabetic HbA1c Poor Control >9% Tip Sheet
Developmental Screening in the First 3 Years Tip Sheet
Controlling High Blood Pressure – Exploratory Measure Tip Sheet
Immunizations: Children (Combo 10) Tip Sheet
Best Practices for Reducing Patient No-Shows Tip Sheet
Ambulatory Care Sensitive Admissions Tip Sheet
Depression Tool Kit
USPSTF Recommendations for Primary Care Practice
Preventable Emergency Care Visit Diagnosis Tip Sheet
Blood Lead Testing Flyer
California Management Guidelines: Childhood Lead Poisoning
Standard of Care Guidelines: Childhood Lead Poisoning
Adverse Childhood Experiences (ACEs) Screening in Children and Adolescents Tip Sheet
Screening for Depression and Follow-Up Plan Tip Sheet
What’s New
Health Assessments
Initial Health Assessment Billing Code List
HEDIS
HEDIS Resources
Behavioral Health Measures
Child and Adolescent Health Measures
Chronic and Persistent Conditions Health Measures
Women’s Health Measures
HEDIS Code Set
HEDIS FAQ Guide
Immunization Resources
Member Incentives
Site Reviews
Facility Site Review
Infection Control: Spore Testing Job Aid
DHCS Facility Site Review (FSR) Checklist
FSR Critical Elements: Interim Monitoring Form
Medical Record Review
DHCS Medical Record Review (MRR) Checklist
Physical Accessibility Review Survey
Value-Based Payments
Resources
COVID-19
Claims
View/Submit a Claim
Forms
Provider Directory Update Form
News
Provider Directory
Provider Manual
Timely Access to Care
Webinars and Training
Provider Events Calendar
Provider Portal
Using the Provider Portal
Frequently Asked Questions
Provider Portal User Guide
Provider Portal Quick Reference
Provider Portal Account Request Form
Procedure Code Lookup Tool
Screening for Adverse Childhood Experiences (ACEs)
Learn best practices and earn CBI payments for ACE screenings at your practice.
For Communities
Healthy Communities
Your Health Matters
Community Events
Community-Based Adult Services
Community Resources
Enhanced Care Management and Community Supports
Community Grants
Medi-Cal Capacity Grants
Funding Opportunities
Capital Program
Provider Recruitment Program
Partners for Healthy Food Access Program
How to Apply
MCGP Publications
Using the Grant Portal
Community Publications
Community Impact Reports
The Beat
E-Newsletter
Subscribe to
The Beat
Don’t miss our bimonthly newsletter for community partners.
Health Plans
Medi-Cal
Alliance Care IHSS
Alliance Care IHSS Price Transparency Tool
Changes to public charge
There are more protections for immigrants and their families to use public benefits.
About Us
About the Alliance
Fact Sheet
Mission, Vision and Values
Strategic Plan 2022-2026
Leadership
Public Meetings
Careers
Contact Us
News
Community News
Member News
Provider News
Meetings and Events
Newsroom
We are hiring!
Join our mission-driven team.
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Newsroom
Newsroom
The Alliance is urging members to update their Medi-Cal information
March 29, 2023
The Alliance announces Marwan Kanafani as organization’s Health Services Officer
March 27, 2023
Alliance CEO Stephanie Sonnenshine steps down after 17 years of service; New CEO appointed
December 21, 2022
Alliance announces Jenifer Mandella as organization’s first Chief Compliance Officer
October 25, 2022
Alliance holds fall community vaccine clinics at Salinas office
October 18, 2022
Coastal Kids Celebrates Grand Opening of New Headquarters
May 16, 2022
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