Provider News Posts
It’s important to accurately report Present On Admission (POA) indicators to avoid payment delays, ensure accurate claim payment and compliance with Medi-Cal requirements.
We’re proud to share that the health plan has earned both NCQA Health Plan Accreditation and Health Equity Accreditation.
The Alliance is hosting a series of virtual office hours for our new Behavioral Health providers! These sessions offer attendees a chance to connect with our experts, ask questions and get support as we transition to offering behavioral health services in-house.
Partnership now live, with services available for eligible patients across Central California
Caring for the whole person: We’re bringing behavioral health in-house
Attend an upcoming webinar about how California Advancing and Innovating Medi-Cal (CalAIM) supports children and youth impacted by adverse childhood experiences (ACEs) and toxic stress.
Starting July 1, 2025, the Alliance will bring behavioral health services in-house, taking over responsibility for contracting and credentialing all behavioral health providers.
Please see below for the legislative updates. These changes are important to know, as these may impact how you provide services.
Providers can now submit Lead Screening in Children and Post-Discharge Care measures through the Data Submission Tool (DST).
A partnership between Sprinter Health and the Alliance is bringing clinical services to the homes of over 1,900 members.
Investing in providers to close care gaps in Merced County
Please review the updated Provider Manual, effective April. 1, 2025, posted on the Alliance provider website.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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