Provider News Posts
Every year, the Alliance contracts with SPH Analytics to conduct a Provider Satisfaction Survey.
There is a virtual training for providers on Adverse Childhood Experiences, hosted by Olivewood Pediatrics Hospital, Feb. 1 and 8, 2023.
Severe storms and floods are currently impacting in-person interpreting availability, but telephonic interpreting services remain available.
There are updates to current procedural terminology/health care common procedure coding system (CPT/HCPCS), affecting procedure codes G0310-G0315.
This letter is to inform you about major changes to the California Prenatal Screening (PNS) Program that will impact the way you provide prenatal screening services to pregnant individuals in California.
Effective January 1, 2023, providers will be required to enter immunizations they administer as well as patient race and ethnicity information into the California Immunization Registry (CAIR).
The FDA has warned about serious risks including death when combining opioids with drugs such as antipsychotics that suppress the central nervous system.
Incorrect pricing on Anesthesia claims as result of rounding decimals has been corrected, effective 12/05/2022.
As of Dec. 4, you may notice the Alliance Provider Portal looks a little different when you log in.
Public health officials are requesting that health care providers take the following actions to reduce the number of emergency room and hospital visits.
Equity as an indicator of a successful health plan
The Alliance will be performing system maintenance Friday, December 2nd, 2022, starting at 7pm to conclude no later than Monday, December 5th, 2022, at 8am.
The Department of Health Care Services (DHCS) has adjusted Medi-Cal reimbursement rates for radiology services.
Contact Provider Services
General | 831-430-5504 |
Claims Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |