Community Health Worker Benefit
The Alliance is actively recruiting community organizations to contract with the Alliance and provide the Community Health Worker (CHW) benefit for Medi-Cal members.
CHWs are also known as promotores, community service aides or health navigators. They facilitate equitable access to services and improve the quality and cultural competence of service delivery. Lived experience and training allow CHWs to build trusting relationships in the community.
Learn about the benefits of becoming an Alliance contracted CHW and apply today!
What is the Community Health Worker (CHW) Benefit?
Medi-Cal members can get services from community organizations that qualify to provide Community Health Worker (CHW) services. This means that qualifying CHWs can now contract with the Alliance to provide services to Alliance members.
Covered CHW services
- Health education.
- Health navigation.
- Individual support or advocacy.
- Screening and assessment that does not require a license and helps members connect with the appropriate services to improve their health.
CHW perks
- If you are contracted and credentialed with the Alliance, you can receive reimbursement at up to 150% of Medi-Cal rates for services.
- Eligible health care organizations can apply for an Alliance grant and be awarded up to $65,000 in Medi-Cal Capacity Grant Program funding to recruit and hire CHWs. An additional $10,000 incentive for bilingual CHWs is available. Learn more on our CHW Provider Recruitment Program page.
- Get personalized support for credentialing, billing and any other questions you may have.
- Exclusive access to our Provider Portal.
Learn more about our network on our Why Join page.
How to apply
For more information on how to apply, please visit our Provider Credentialing Applications and Policies page.
Questions?
For general questions about the CHW benefit, please call our Provider Relations team at 831-430-5503.
Contact the Alliance
- Phone (Toll free): 800-700-3874
- Community Care Coordination Department: 800-700-3874, ext. 5512