As an Alliance member, you will see doctors who are part of our health plan and the Alliance will pay your health care bills.
You can begin receiving health care services as soon as your coverage starts. The effective date of your coverage is shown on your Alliance ID card that was mailed to you. Remember to always carry your Alliance ID card, Medi-Cal Benefits Identification Card (BIC) and any other health insurance cards with you whenever you get health care services. Never let anyone else use your Alliance ID card or BIC card.
Contact Member Services
- Monday through Friday, from 8 a.m. to 5:30 p.m.
- Phone: 800-700-3874
- Deaf and Hard of Hearing Assistance
Alliance TTY Line: 800-735-2929 (Dial 711)
- Nurse Advice Line