Primary Care
Primary care, also called routine care or regular health care, includes preventative care to help you stay healthy and get medical help when you are sick. As an Alliance member, you can get primary care by visiting a doctor who is part of our health plan. The Alliance will pay your health care bills.
You can begin receiving health care services as soon as your coverage starts. The effective date of your coverage is shown on your Alliance ID card that was mailed to you. Remember to always carry your Alliance ID card, Medi-Cal Benefits Identification Card (BIC) and any other health insurance cards with you whenever you get health care services. Never let anyone else use your Alliance ID card or BIC card.
If you are new to the Alliance, you will need to find a doctor. We can help you find the right doctor to see near you. If your current doctor is not in the Alliance network, there are some cases that you can still keep seeing them for up to 12 months.