Medi-Cal Pharmacy

Members must obtain their prescribed drugs from a pharmacy that is in the Medi-Cal Rx pharmacy network. A list of pharmacies is available on the Medi-Cal Rx website or by calling the Medi-Cal Rx contractor at 800-977-2273.

Members need to bring their Benefits Identification Card (BIC) from Medi-Cal to the pharmacy with their prescriptions. Alliance identification cards cannot be used for Medi-Cal Rx billing.

Please note: This does not affect IHSS members. IHSS members can continue using their Alliance ID card.

The list of covered drugs for Medi-Cal Rx, or Contract Drugs List (CDL), is available on the Medi-Cal Rx website. Certain pharmacy drugs and medical supplies may require prior authorization (PA). Prior authorization requests must be submitted to Medi-Cal Rx via one of the following methods: 

• Medi-Cal Rx Provider Portal.
• CoverMyMeds® (CMM).
• Fax: 800-869-4325.
• United States (US) Mail:
  • Medi-Cal Rx Customer Service Center
    ATTN: Provider PA Requests
    P.O. Box 730
    Rancho Cordova, CA 95741-0730
• NCPDP P4 – Request Only.

The Medi-Cal Rx PA Request Form and additional information are available on the Medi-Cal Rx website or by calling Medi-Cal Rx at 800-977-2273.

Dispensing of a 14-day emergency supply of any medication for which delaying the dispensing would withhold a medically necessary service is permitted by Medi-Cal Rx without a prior authorization. For more information, please refer to Medi-Cal Rx website or call Medi-Cal Rx at 800-977-2273.

Medi-Cal Rx Customer Service Center

Phone:  800-977-2273, 24 hours a day, 7 days a week

TTY: Dial 711, Monday through Friday, 8 a.m. to 5 p.m.