California Children’s Services (CCS) Whole Child Model Program
What is the CCS Whole Child Model program?
California Children’s Services (CCS) is a statewide program for children and young adults under the age of 21 with special health care needs. The Whole Child Model (WCM) program was developed by the state of California to help CCS children and their families get better care coordination, access to care and health results.
As of July 1, 2018, Alliance members receive their CCS care services through the Alliance’s Whole Child Model program. Under the WCM, the Alliance will arrange for care for you and your child. The Alliance works closely with local county CCS programs and CCS-approved providers and will help families with both CCS care and Medi-Cal covered services.
Contact Member Services
- Monday through Friday, from 8 a.m. to 5:30 p.m.
- Phone: 800-700-3874
- Deaf and Hard of Hearing Assistance
Alliance TTY Line: 800-735-2929 (Dial 711)
- Nurse Advice Line