Medi-Cal

The California Department of Health Care Services (DHCS) determines who is eligible for Medi-Cal. You can apply for Medi-Cal benefits regardless of sex, race, religion, color, national origin, sexual orientation, marital status, age, disability or veteran status. If you are eligible, you can get Medi-Cal as long as you continue to meet the eligibility requirements.

You can apply for Medi-Cal at any time of the year.

You may apply online at Covered California, or contact your local county office to apply by mail, phone, fax, email or in person:

• Merced County Department of Human Services
  Phone: 209-385-3000
• Monterey County Department of Social Services
  Phone: 877-410-8823
• County of Santa Cruz Human Services Department
  Phone: 888-421-8080

As an Alliance member, you have access to the health care and support services described in the Get Care section of this website.

You will pick one doctor to see for all your health care needs. We call that doctor your Primary Care Provider or PCP. Use the Provider Directory to find a PCP.

Your PCP will provide all of your regular health care. If you need to see any other doctor, your PCP will send a request to the Alliance. This is called a PCP referral. A PCP referral is not needed for emergency care and family planning services. There are some services and medical equipment that must be approved by the Alliance before you can get them. This is called prior authorization. Your PCP or other doctor will send referral and prior authorization requests to the Alliance for approval.

The Alliance covers most health care services provided by your PCP, doctors, hospitals and licensed health care providers in our network. There are some services that are covered by Medi-Cal but not through the Alliance.

For a high-level summary of plan benefits, read the Benefits Matrix.

For full details, read the Member Handbook.