Cov mob khaub thuas nce ntxiv, thiab koj yuav tsum paub qhov twg yuav tau txais kev pab yog tias koj lossis koj tsev neeg tsis xis nyob. Yog tias koj muaj mob, sim hu rau koj tus kws kho mob ua ntej. Lawv paub koj txoj kev noj qab haus huv zoo tshaj plaws thiab tuaj yeem muab kev saib xyuas zoo rau koj. Koj tus kws kho mob tus xov tooj yog nyob ntawm koj Alliance Member ID Card. Yog tias koj nrhiav tsis tau, hu rau Alliance Member Services ntawm 800-700-3874 (TTY: 800-735-2929 or 711).
Yog tias koj mus cuag tsis tau koj tus kws kho mob lossis xav tau kev pab tom qab teev, Nurse Advice Line thiab Urgent Care yog npaj los pab koj.
Thaum twg hu rau Nurse Advice Line
Koj tuaj yeem hu rau Nurse Advice Line txhua lub sijhawm, nruab hnub lossis hmo ntuj! Cov kws saib mob tuaj yeem teb koj cov lus nug txog kev noj qab haus huv thiab qhia koj tias yuav ua li cas ntxiv.
Hu 844-971-8907 (TTY: Dial 711) yog tias koj muaj:
- Cov tsos mob zoo li mob khaub thuas thiab xav tau kev pab.
- Kev txhawj xeeb txog tus menyuam ua npaws lossis hnoos.
- Cov lus nug txog tshuaj los yog yuav tu koj tus kheej hauv tsev li cas.
Cov Nurse Advice Line yog ib txoj hauv kev yooj yim kom tau txais kev pab yam tsis tau tawm hauv koj lub tsev.
Thaum twg mam mus kho mob ceev
Kev kho mob ceev yog rau thaum koj xav tau kev saib xyuas sai rau tej yam uas tsis yog xwm txheej ceev. Nws feem ntau nrawm dua mus rau chav xwm txheej ceev (ER).
Nov yog qee qhov laj thawj uas yuav tau txais kev saib xyuas sai:
- Ua npaws, mob khaub thuas lossis mob khaub thuas.
- Mob plab, ntuav lossis raws plab.
- Kev txiav me me, khawb lossis tawg me me hauv cov pob txha.
- Mob thaum koj tso zis los yog lwm yam uas tsis yog xwm txheej ceev.
Kev saib xyuas ceev tuaj yeem daws cov teeb meem no sai, yog li koj tuaj yeem pib zoo dua.
Thaum twg mus rau chav xwm txheej ceev (ER)
ER yog rau tej yam loj xws li teeb meem ua pa, mob hauv siab los yog qhov txhab loj. Yog tias koj lossis ib tus neeg koj paub muaj teeb meem ua rau muaj kev phom sij, mus rau ER tam sim ntawd lossis hu rau 911. Rau txhua yam ntxiv, sim cov Nurse Advice Line lossis Urgent Care ua ntej.
Xav tau kev pab nrhiav tus kws kho mob?
Yog tias koj xav tau kev pab nrhiav tus kws kho mob, mus saib peb nplooj ntawv Nrhiav Tus Kws Kho Mob los yog hu rau Alliance Member Services ntawm 800-700-3874 (TTY: 800-735-2929 los yog 711), Hnub Monday txog Friday, thaum 8 teev sawv ntxov txog 5:30 teev tsaus ntuj
Nrhiav kev pab ntxiv ntawm no
- Daim Ntawv Qhia Tshuaj thiab Tshuaj Kho Mob – Kawm txog koj cov txiaj ntsig.
- Nrhiav Lub Tsev Muag Tshuaj – Sau koj cov ntawv sau rau ntawm lub tsev muag tshuaj nyob ze koj.
- Nkag mus rau Kev Pabcuam Tsheb thauj mus los - Tau caij tsheb mus ntsib koj tus kws kho mob.
- Tau txais Kev Pab Hais Lus - Nug cov kev pab txhais lus thiab txhais lus.
- Cov lus nug nquag – Saib cov lus teb rau cov lus nug ntau txog koj txoj kev npaj kho mob.
