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This section has informative, useful and time-saving resources to help support our Alliance providers. Here are some of the things you can do:
- Review and share member-facing information for accessing our Nurse Advice Line, transportation services, language assistance, telehealth and other key member services.
- Find details on Alliance health and wellness programs, including eligibility, referral processes and member rewards.
- Browse our one-stop repository for frequently used forms, including the Treatment Authorization Request (TAR) and Staying Healthy Assessment FaxIn Order Form.
- Easily review current information on Care-Based Incentives, Facility Site Reviews, referrals and authorizations, prescriptions and more.
Several provider incentives are available related to administering the COVID-19 vaccine to members.
Provider Events Calendar
There are no upcoming events. To view recordings of past trainings, please visit our Provider Webinars and Training page. You can also submit an event to be listed on our website.
Contact Provider Services
| General | 831-430-5504 |
| Cov Kev Thov Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Lub Tsev Muag Tshuaj Authorizations, general pharmacy information or questions |
831-430-5507 |
Provider Resources
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