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When you join the Alliance, you join a network of providers dedicated to providing accessible, quality health care guided by local innovation. Together, we work to achieve our vision of Healthy People, Healthy Communities.
Local connections
The Alliance is a locally managed, award-winning regional non-profit health plan serving Medi-Cal members. Our staff live and work in the communities we serve.
Provider satisfaction
Some highlights from our 2022 Provider Satisfaction Survey include:
- 87% of providers who responded indicated that they are overall satisfied with the Alliance.
- 95% of providers indicated they would recommend the Alliance to other physicians.
- In areas of core health plan operations, providers rated the Alliance at or above the 92nd percentile compared to other health plans surveyed by SPH Analytics.
Benefits to joining the Alliance
Personalized support
Your Provider Relations Representative will regularly check in with you and is your first point of contact regarding Alliance business matters.
Incentive programs
The Alliance offers incentive programs for primary care providers (PCPs) and specialists to improve member experience and reduce disparities. PCPs can receive Care-Based Incentive payments for optimizing member care.
Specialized training
We’re proud to support providers with a wealth of care management resources to deliver the highest quality of services to Alliance members. The Alliance offers training for new providers in topics like claims, quality improvement, practice coaching, and Cultural & Linguistic Services.
Exclusive access to our Kws Kho Mob Lub Chaw Tswj Xyuas Tswvcuab Cov Ntaub Ntawv
View Alliance member eligibility, submit authorizations and referrals, and review quality and care-based incentive reports.
Provider compensation
We offer competitive provider reimbursement.
Robust member support
We offer programs to help members achieve better health outcomes, including a transportation benefit, case management support, health programs, member rewards and a 24/7 Kws Tu Mob Tus Xov Tooj Muab Lus Qhia.
Ready to get started?
Find out more about us thiab how to join the Alliance today. You can also reach out to Provider Services at 831-430-5504.
Contact Provider Services
General | 831-430-5504 |
Cov Kev Thov Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Lub Tsev Muag Tshuaj Authorizations, general pharmacy information or questions |
831-430-5507 |