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When you join the Alliance, you join a network of providers dedicated to providing accessible, quality health care guided by local innovation. Together, we work to achieve our vision of Healthy People, Healthy Communities.
We are committed to supporting and collaborating effectively with our provider network.
Some highlights from our 2022 Provider Satisfaction Survey include:
- 87% of providers who responded indicated that they are overall satisfied with the Alliance.
- 95% of providers indicated they would recommend the Alliance to other physicians.
- In areas of core health plan operations, providers rated the Alliance at or above the 92nd percentile compared to other health plans surveyed by SPH Analytics.
We’re proud to support providers with a wealth of care management resources to deliver the highest quality of services to Alliance members. Alliance providers can also receive Care-Based Incentive payments for optimizing member care.
Ready to get started? Find out more about us thiab how to join the Alliance today. You can also reach out to Provider Services at 831-430-5504.
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The Alliance offers Care-Based Incentive (CBI) payments for providers to improve member experience and reduce disparities. The CBI program defines a set of measures encouraging preventive health services and member connection with primary care providers (PCPs).
CBIs include financial incentives and technical assistance for PCPs. Incentives encourage providers to support members in self-managing their care and reducing proximal health care costs in the following areas:
- Care Coordination.
- Quality of Care.
- Performance Targets.
- Exploratory.
- Practice Management.
Incentives are distributed on the Programmatic and Fee-For-Service (FFS) levels. To learn more, visit our Care-Based Incentive page for providers.
Contact Provider Services
General | 831-430-5504 |
Cov Kev Thov Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Lub Tsev Muag Tshuaj Authorizations, general pharmacy information or questions |
831-430-5507 |