COVID-19 Information for Providers
The Alliance provides updates on COVID-19 information for providers on this page. Find information on:
- Member support.
- COVID-19 prevention, testing and treatment.
- Lwm yam kev pab txhawb.
Member Support
To address commonly asked questions from members, the Alliance has developed the COVID-19 webpage for members. We will keep materials updated as new information becomes available.
The Alliance will continue directing members to follow COVID-19 guidance from the CDC and from local county health departments.
COVID-19 Prevention, Testing and Treatment
Contact Provider Services
General | 831-430-5504 |
Cov Kev Thov Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Lub Tsev Muag Tshuaj Authorizations, general pharmacy information or questions |
831-430-5507 |
COVID-19 Advice Line
- 866-COVID-CA
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- Additional and Booster Doses
Cov Vaccinate All 58 COVID-19 Vaccine Timing chart provides guidance on which COVID-19 vaccine is recommended for a patient based on age and health conditions. - CDC COVID-19 Toolkits: Includes resources for communicating COVID-19 information for various audiences and demographics.