Community Supports (CS) Provider Information
Community Supports (CS) are community-based services that address health-related social needs. Medi-Cal managed care health plans may offer these alternative services to their members to avoid hospital care, nursing facility care, visits to the emergency department or other costly services.
To refer a member to Community Support services, visit our ECM/CS referral page.
Who is eligible to receive Community Supports?
Member eligibility for Community Supports is determined using the DHCS Community Supports service descriptions, which contain specific eligibility criteria for each Community Support.
To authorize a member to receive a Community Supports service, Alliance staff will use DHCS criteria and collaborate with the appropriate Community Support provider. The Alliance will authorize Community Supports to members in a medically appropriate, equitable and non-discriminatory manner.
For more details on Community Supports services and eligibility, please review the DHCS Community Supports Policy Guide.
Which Community Supports does the Alliance offer?
The table below shows when Community Supports services will be offered in each county.
Cov Zej Zog Kev Pab Txhawb | Lub Cheeb Nroog Merced | Lub Cheeb Nroog Monterey | Lub Cheeb Nroog Santa Cruz |
---|---|---|---|
Tej Kev Pab Cuam Qhia Txog Kev Hloov Vaj Tsev Nyob | Available | Available | Available |
Cov Nyiaj Tso Them Vaj Tsev Nyob | Available | Available | Available |
Kev Xauj Vaj Tsev Nyob thiab Kev Pab Cuam Kom Tau Nyob Ruaj Khov | Available | Available | Available |
Tej Pluas Mov Noj Uas Npaj Kom Kho Mob | Available | Available | Available |
Cov Chaw Pab Cheem Kom Txhob Qaug | Available | Available | TBD |
Kev Saib Xyuas Kom Rov Qab Zoo Los | Available | Available | Available |
Short-term Post Hospitalization Housing | Available | Available | Available |
Environmental Accessibility Adaptations (Home Modifications) | January 1, 2023 (Partial)
TBD (Full) |
January 1, 2023 (Partial)
TBD (Full) |
January 1, 2023 (Partial)
TBD (Full) |
Respite Service for Caregivers | Available | Available | Available |
Kev Saib Xyuas Tus Kheej thiab Kev Pabcuam Hauv Tsev | Available | Available | Available |
Asthma Remediation | TBD | TBD | TBD |
Read more about each Community Support below.
Community Supports Resources
ECM/CS Contact Information
Alliance ECM team
Phone: 831-430-5512
Xa email tuaj rau [email protected]
Interested in becoming an ECM or CS provider? Email us at [email protected].