Nyob Kom Muaj Kev Nyab Xeeb Thaum Muaj Xwm Ceev

Ua ib tug tswv cuab ntawm Alliance, koj feem ntau pom cov kws kho mob hauv peb lub network. Qee zaum, koj yuav xav tau mus ntsib cov kws kho mob sab nraud peb lub network. Qhov no hu ua kev kho mob txuas ntxiv mus.

Yog tias koj mus ntsib koj tus kws kho mob tsis tau lossis mus rau koj lub tsev muag tshuaj tsis tau, peb tuaj yeem pab koj nrhiav lwm txoj kev xaiv nyob ze koj qhov chaw. Nov yog yam koj tuaj yeem ua tau:

• Siv peb Cov Ntawv Teev Npe Hauv Online nrhiav cov kws kho mob.
• Hu rau Cov Kev Pabcuam Tswvcuab ntawm 800-700-3874, Hnub Monday txog Hnub Friday, txij 8 teev sawv ntxov txog 5:30 teev tsaus ntuj.
• Yog tias koj xav tau kev pab txhais lus, hu rau 800-735-2929 (TTY: Dial 711) kom tau kev pab nrhiav chaw kho mob nyob ze.
• Yog tias koj xav tau kev thauj mus los uas tsis yog xwm txheej ceev (NEMT), hu rau Alliance ntawm 800-700-3874, ext. 5640 (TTY: Dial 711), Hnub Monday txog Hnub Friday txij 9 teev sawv ntxov txog 12 teev tav su thiab 1 txog 4 teev tav su, tsawg kawg yog 5 hnub ua haujlwm ua ntej koj lub sijhawm teem tseg.
• Yog tias koj xav tau kev thauj mus los tsis yog kho mob (NMT), hu rau Alliance ntawm 800-700-3874, ext. 5577 (TTY: Dial 711), Hnub Monday txog Hnub Saturday txij 8 sawv ntxov txog 7 tsaus ntuj, tsawg kawg yog 5 txog 7 hnub ua haujlwm ua ntej koj lub sijhawm teem tseg.

Yog hais tias koj muaj ib qho mob xwmtxheej ceev, thov hu rau 911 lossis mus rau lub tsev kho mob loj uas nyob ze koj.

Cov tswv cuab raug qhia kom hu rau lawv tus kws kho mob yog tias lawv muaj lus nug txog kev kho mob. Tsis tas li ntawd, Lub Koom Haum Tus Xov Tooj Nug Kev Pab Los Ntawm Tus Kws Tu Neeg Mob muaj rau peb cov tswv cuab 24 teev hauv ib hnub, xya hnub hauv ib lub lim tiam. Ib tug kws tu mob uas tau sau npe ua tus kws tu mob npaj txhij los teb cov lus nug txog kev kho mob ntawm cov tswv cuab thiab tuaj yeem txuas cov tswv cuab mus rau kws kho mob. Kab Lus Qhia Txog Kws Tu Mob tuaj yeem hu rau ntawm 844-971-8907 lossis rau Kab Kev Pab Cuam Hnov Lus lossis Hais Lus (TTY: Hu 711).

Cov Kev Pabcuam Tsis Yog Xwm Ceev: Hu rau Cov Kev Pabcuam rau Cov Tswv Cuab ntawm 800-700-3874 hnub Monday txog hnub Friday, txij 8 teev sawv ntxov txog 5:30 teev tsaus ntuj kom tau kev pab txog cov teeb meem uas tsis txaus ntshai rau lub neej.

Thaum muaj xwm txheej ceev, tej zaum koj yuav tau txais koj cov tshuaj thaum ntxov kom paub tseeb tias koj tsis tas.

Thov hu rau koj lub tsev muag tshuaj txog koj cov tshuaj noj siv ntawv yuav.

Rau Alliance Qhov Kev Pab Saib Xyuas IHSS cov tswvcuab: Lub Koom Haum Central California Alliance for Health tau qhib cov kev pabcuam thaum muaj xwm txheej ceev kom tso cai rau cov lej qhia meej txog kev xa ntawv kom hloov pauv qee qhov kev tsis lees paub rau cov tswv cuab uas raug tshem tawm los ntawm cua daj cua dub.

Ntxiv rau cov kev hloov pauv kev pabcuam thaum muaj xwm txheej ceev no, Lub Koom Haum ib txwm tso cai rau 5 hnub khoom siv thaum muaj xwm txheej ceev rau cov tswv cuab. Cov khw muag tshuaj yuav tsum tiv tauj MedImpact ntawm 800-788-2949 lossis sau tus lej qhia meej txog kev xa tshuaj kom hloov pauv qee qhov kev tsis lees paub.

Kom nrhiav ib lub tsev muag tshuaj nrog MedImpact:

• Hu 800-788-2949
• Tshawb nrhiav saum ooslais ntawm https://thealliance.health/MedimpactLocator. Peb xav kom cov tswv cuab hu rau lub tsev muag tshuaj kom paub meej.

Rau cov tswv cuab Medi-Cal:
Rau kev tau txais cov tshuaj noj siv ceev lossis xwm txheej ceev, cov tsev muag tshuaj yuav tsuam hu rau qhov kev pab cuam Medi-Cal Rx ntawm 800-977-2273. Lossis xa mus rau ntu Fill Emergency nyob rau hauv Medi-Cal Rx Tus Kws Kho Mob Phau Ntawv ntawm https://medi-calrx.dhcs.ca.gov/home/provider-manual/.

Kom nrhiav ib lub tsev muag tshuaj nrog Medi-Cal Rx:

• Hu rau 800-977-2273
• Tshawb nrhiav saum ooslais ntawm https://medi-calrx.dhcs.ca.gov/home/find-a-pharmacy. Peb xav kom cov tswv cuab hu rau lub tsev muag tshuaj kom paub meej.

Yog tias koj hu tsis tau koj tus kws kho mob thaum muaj xwm txheej ceev, ntawm no yog yam koj yuav tsum ua:

• Mus rau ib lub tsev kho mob.
• Nrhiav ib lub chaw pabcuam hauv zej zog.
• Hu rau 911 tam sim ntawd yog tias muaj kev xav tau kev kho mob ceev.

Yog tias koj xav nrog ib tus neeg tom lub Alliance tham, hu rau peb Lub Chaw Pab Cuam Tswvcuab hnub Monday txog hnub Friday, thaum 8 a.m. txog 5:30 p.m. ntawm 800-700-3874. Rau Tus Xov Tooj Pab Cuam Cov Neeg Uas Tsis Hnov Lus lossis Hais Lus Tsis Tau, hu rau 800-735-2929 (TTY: Ntaus 711)

Nws yog ib qho tseem ceeb uas yuav tsum khaws koj qhov chaw nyob thiab tus xov tooj kom tshiab nrog Alliance. Ua li ntawd, peb tuaj yeem sib txuas lus nrog koj txog cov txiaj ntsig, cov kev pabcuam thiab txhua yam tseem ceeb. Yog tias peb muaj koj tus xov tooj ntawm tes, peb tuaj yeem xa cov lus rau koj thiab tshwj tsis yog tias koj tau xaiv tsis txais cov lus ntawm peb. Yog xav rov qab txais cov lus, xa ntawv START mus rau 59849. Yog xav tau kev pab, xa ntawv HELP mus rau 59849. Koj tuaj yeem hu rau Alliance Member Services ntawm 800-700-3874. Ntawm Alliance lub website, peb kuj tseem yuav muab cov ntaub ntawv hais txog txhua qhov kev tshaj tawm xwm txheej ceev.

Koj tuaj yeem hloov kho koj cov ntaub ntawv tiv tauj online lossis thaum koj hu mus rau Lub Chaw Pab Cuam Tswvcuab.