Webinars and Training
Central California Alliance for Health (the Alliance) offers periodic webinars and workshops to educate providers on:
- Alliance policies and procedures.
- Quality health care delivery to our members.
The Alliance provides training in the following ways:
- Webinars: View the list of upcoming webinars on our Provider Events Calendar page.
- Video Trainings: Browse our collection of video trainings below.
To be notified about upcoming webinars or new trainings, sign up to get Alliance provider news delivered to your inbox.
You can also contact your Provider Services Representative at 800-700-3874, ext. 5504 to learn more about upcoming provider workshops or to discuss on-site training opportunities.
Trainings
TotalCare 2026 Model of Care Provider Training
Outlines the process for providing members with comprehensive coordination of their care needs and services.
Provider Events Calendar
New Mandatory DEIB Advancing Justice in Health training – December 3
December 3, 2025 11:30 am
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
Provider Credentialing Presentations
Please click the appropriate link below to access training materials that support providers in caring for our members.
Resources
- DEIB Advancing Justice in Health: Self paced learning, live training sessions and attestation.
- Provider competency in diversity, equity, inclusion and belonging (DEIB) is a key part of advancing the Alliance's strategic priority of health equity. The Alliance provides access to the Department of Health & Human Services (HHS) "Think Cultural Health" cultural competency training. All providers are encouraged to complete this training.
- DHCS Electronic Visit Verification (EVV) Training. EVV training is required for providers per DHCS APL 22-014.
- The Early and Periodic Screening, Diagnostic and Treatment (EPSDT) training is now referred to as "Medi-Cal for Kids & Teens"
- For providers interested in learning best practices in the provision of transgender health care, please visit: Health Plan Information - WPATH World Professional Association for Transgender Health or contact the World Professional Association for Transgender Health for more information.
Latest Provider News
