Cov kev coj ua zoo tshaj plaws los txo tus neeg mob tsis pom daim ntawv qhia
Tswj Tus Neeg Mob Nkag Mus
Cov kev kho mob muaj qhov nruab nrab ntawm 5 mus rau 7 feem pua tsis pom tus nqi, raws li Medical Group Management Association (MGMA)1. Cov kev teem caij tsis tau no yog kim heev rau cov chaw kho mob. Cov tsev kho mob tej zaum yuav tsis tuaj yeem tshem tawm tsis muaj qhov tshwm sim, tab sis muaj txoj hauv kev los txo qhov tsis pom thiab qhov cuam tshuam tsis zoo rau cov chaw kho mob.
Sijhawm mus saib xyuas
Lub sijhawm teem sijhawm ntev dua thiab cov neeg mob yuav tsum tau tos kom pom zoo dua yuav nrhiav kev saib xyuas los ntawm lwm tus kws kho mob, Lub Tsev Haujlwm Saib Xyuas Xwm Ceev lossis Chaw Kho Mob Ceev. Nyob rau hauv cov xwm txheej no, ntau tus neeg mob tsis hu kom tshem tawm cov kev teem sijhawm yav tom ntej lossis tsis qhia vim lawv tau pom lwm qhov. Saib Alliance's Cov Tswv Cuab Txaus Siab Cov Khoom Siv kom paub ntau ntxiv txog kev nkag mus rau kev saib xyuas raws sij hawm thiab teem caij ceev.
Thaiv Cov Sijhawm rau kev teem sijhawm tib hnub
Qhov no tso cai rau muaj kev taug kev thiab teem caij teem caij ceev / mob hnyav (xws li mob pob ntseg lossis mob caj pas).
Tsis Qhia Scripts
Qhia qhov tseem ceeb ntawm tus neeg mob tuaj rau lawv lub sijhawm teem tseg. Ib qho piv txwv (thaum hais lus rau tus neeg mob hauv xov tooj):
“John, Kuv tau teem sijhawm koj lub sijhawm teem sijhawm rau (hnub tso) ntawm (ntxig lub sijhawm) nrog (tus neeg muab kev pabcuam) ntawm peb (qhov chaw kho mob). Raws li kev ceeb toom, nws yog ib qho tseem ceeb uas koj tuaj koom koj qhov kev teem caij. Yog tias koj xav tau rov teem sijhawm lossis thim koj lub sijhawm teem tseg, thov hu rau peb ntawm (ntxig tus lej xov tooj). Qhov no yuav tso cai rau peb teem sijhawm tus neeg mob xav tau pom. "
Teem caij ceeb toom
Kev ceeb toom koj cov neeg mob ua ntej lawv lub sijhawm teem sijhawm (ntawm xov tooj, email, thiab / lossis ntawv nyeem) yuav muab sijhawm rau lawv los lees paub lossis rov teem sijhawm lawv lub sijhawm teem sijhawm.
Muab tus neeg ua haujlwm ceeb toom rau cov neeg mob txog lawv qhov kev teem sijhawm 48 teev ua ntej thiab tib hnub. Xav txog kev siv qhov kev ceeb toom lub sijhawm teem sijhawm rau koj lub tsev kho mob.
Yog tias koj muaj kev teem caij tsis tau lees paub, hu rau cov neeg mob hnub ntawd kom paub meej. Qhov no tso cai rau koj qhib koj lub sijhawm rau lwm tus neeg mob pom. Saib cov Cov Tswv Cuab Txaus Siab Cov Khoom Siv rau cov lus qhia ntxiv txog kev npaj ua ntej mus ntsib.
Muab ob npaug rau Booking
Yog tias tus neeg mob muaj keeb kwm tsis tshwm sim, muab ob npaug rau lawv lub sijhawm teem sijhawm kom tso cai rau lwm tus neeg mob pom lub sijhawm no yog tias lawv tsis tuaj txog rau lawv lub sijhawm teem tseg. Yog tias tus neeg mob uas muaj keeb kwm tsis tshwm sim tuaj txog rau lawv lub sijhawm teem tseg, kom lawv pom los ntawm lwm tus tswv cuab ntawm pab neeg saib xyuas lossis raug sim los ntawm tus kws saib xyuas yog tias lawv tsis tuaj yeem pom lawv tus kws kho mob.
Tetrising lub sij hawm
"Tetrising" lub sijhawm tab tom mus ncig ntawm kev teem caij thaum cov neeg mob tuaj txog kom ntseeg tau tias txhua tus neeg mob pom. Kev kos duab ntawm "tetrising" tab tom saib lub sijhawm thiab ua kom tsim nyog ua raws sijhawm. Kom cov neeg ua haujlwm teem sijhawm txav mus los ntawm cov sijhawm teem sijhawm, kom tso cai rau cov sijhawm tsis tuaj yeem raug ntes tau raws sijhawm thiab nce tus neeg mob nkag mus.
Piv txwv li, koj qhov kev teem caij 10:15 teev sawv ntxov tuaj txog 15 feeb ntxov thiab yog tias tus neeg mob tuaj txog lig 10:15 teev sawv ntxov, tso cai rau tus neeg mob pom thawj zaug. Tus neeg mob lig tam sim no yuav pom ntawm 10:15 teev sawv ntxov.
Koom tes nrog Tus Neeg Mob
Koom tes nrog cov neeg mob kom paub seb yog vim li cas lawv tsis qhia rau lawv qhov kev teem caij thiab pab tiv thaiv kev tsis tshwm sim yav tom ntej. Piv txwv li:
Xa cov neeg mob uas muaj teeb meem kev thauj mus los rau lub Alliance Tus Neeg Saib Xyuas Kev Thauj Mus Los ntawm 1-800-700-3874 ext. ib 5577; qhov kev pabcuam no tsis them rau cov chaw khomob lossis kev teem sijhawm uas tsis tsim nyog khomob.
Route tom qab teev hu rau Alliance cov tswv cuab rau lub Alliance's Nurse Advice Line: 1 (844) 971-8907.
Ua ib daim ntawv qhia hauv lub sijhawm yog tias tus neeg mob xav tau kev hu xov tooj ceeb toom ntxiv.
Hu rau tus neeg mob tam sim ntawd mus xyuas (koj tuaj yeem nug yog tias lawv tuaj lig) thiab teem sijhawm rau lawv.
Qhia Tsis Qhia rau Alliance
Koj puas paub tias koj tuaj yeem tshaj tawm thaum tus tswvcuab Alliance tsis qhia ntawm koj qhov kev coj ua? Ib tug ntawm peb Cov Neeg Sawv Cev Pabcuam Tswvcuab tuaj yeem ua raws li peb cov tswvcuab. Koj tuaj yeem xa daim foos no ntawm peb Tus kws kho mob Portal.
