Sijhawm mus saib xyuas
Lub Alliance yuav tsum tau saib xyuas kev saib xyuas raws sij hawm raws li txoj cai los ntawm Title 28 CCR Tshooj 1300.67.2.2 thiab raws li tau teev tseg los ntawm peb cov ntawv cog lus nrog Lub Tsev Haujlwm Saib Xyuas Kev Noj Qab Haus Huv (DHCS) thiab Lub Tsev Haujlwm Saib Xyuas Kev Noj Qab Haus Huv (DMHC).
Alliance-cov lus qhia tshwj xeeb thiab cov txheej txheem rau kev saib xyuas kev saib xyuas raws sij hawm muaj nyob rau hauv Alliance Provider Phau Ntawv Qhia. Lawv tau piav qhia hauv:
- Alliance Txoj Cai 300-1509 - Kev Nkag Mus Rau Kev Kho Mob raws sij hawm.
- Alliance Txoj Cai 300-8030 - Saib Xyuas Network Ua Raws Li Cov Qauv Kev Nkag Mus Nkag.
Txhawm rau saib xyuas cov tswvcuab nkag mus rau kev saib xyuas, Alliance ua qhov Kev Tshawb Fawb Txog Kev Tshawb Fawb thiab Kev Muaj Peev Xwm (PAAS) txhua xyoo.
Alliance Muab Kev Sib Raug Zoo cov neeg ua haujlwm nyob ntawm no los txhawb peb cov neeg muab kev pabcuam kom ua tau raws li cov qauv kev siv sijhawm. Peb cov neeg ua haujlwm tuaj yeem teb cov lus nug, muab cov ntaub ntawv ntawm Alliance cov kev txhawb nqa kev txhawb nqa thiab xa cov kev sib tham hauv qhov chaw ntawm cov lus qhia nkag mus raws sijhawm.
Yog xav paub ntxiv, hu rau koj Tus Neeg Saib Xyuas Kev Sib Raug Zoo ntawm 800-700-3874, ext. 5504 ib.
Lub Alliance saib xyuas cov txheej txheem kev saib xyuas raws sij hawm hauv qab no rau cov kev pabcuam thawj thiab tshwj xeeb. Txhawm rau kom ua tau raws li tus qauv, cov tswv cuab yuav tsum tuaj yeem teem caij teem sijhawm ntawm tus kws kho mob ua haujlwm raws li lub sijhawm teev tseg hauv qab no.
| Kev teem caij ceev | Tos sij hawm |
|---|---|
| Cov kev pabcuam uas tsis xav tau kev tso cai ua ntej | 48 hnu |
| Cov kev pabcuam uas xav tau kev tso cai ua ntej | 96h ua |
| Kev teem caij tsis ceev ceev | Tos sij hawm |
| Kev teem caij saib xyuas thawj zaug (nrog rau kev mus ntsib thawj zaug ua ntej yug menyuam thiab kev mus ntsib kev tiv thaiv) | 10 hnub ua haujlwm |
| Kev teem caij saib xyuas mob hlwb (nrog rau tus kws kho mob uas tsis yog kws kho mob) | 10 hnub ua haujlwm |
| Kev teem sijhawm tsis ceev ceev nrog kev kho mob hlwb (tsis yog kws kho mob) lossis tus kws kho mob siv tshuaj. | 10 hnub ua hauj lwm los ntawm kev teem caij ua ntej |
| Kev teem caij saib xyuas tshwj xeeb / tshwj xeeb (nrog rau cov kws kho mob hlwb) | 15 hnub ua haujlwm |
| Kev teem caij ua haujlwm ntxiv rau kev kuaj mob lossis kev kho mob raug mob, mob lossis lwm yam mob | 15 hnub ua haujlwm |
| Skilled Nursing Facility Services thiab Intermediate Care Facility Services (Santa Cruz County) | Muab tso rau hauv 7 hnub ua haujlwm |
| Skilled Nursing Facility Services thiab Intermediate Care Facility Services (Monterey and Merced County) | Muab tso rau hauv 14 hnub ua haujlwm |
Cov txheej txheem teem caij
- Khaws daim ntawv teev npe tos rau tib hnub lossis hnub tom ntej thiab sau cov sijhawm teem tseg thaum muaj kev tshem tawm. Qee lub tsev kho mob muab cov npe tos rau hauv Cov Ntaub Ntawv Kho Mob Hluav Taws Xob (EMR).
- Ua raws li kev lees paub tib hnub hu ob peb teev ua ntej lub sijhawm teem tseg kom tsis txhob muaj qhov tshwm sim thiab teem caij tos cov neeg mob raws li kev teem caij qhib.
- Thaiv mus txog plaub lub sij hawm thaum sawv ntxov thiab yav tav su ntawm txhua tus kws kho mob lub sijhawm kom haum rau tib hnub thov.
- Muab RN lossis LVN cov neeg ua haujlwm hu xov tooj rau cov neeg mob triage kom paub meej tias tsim nyog teem caij rau tib hnub.
- Xav txog kev hloov chaw kho mob kom pom kev taug kev, hla dhau lossis tos cov neeg mob.
- Siv cov ntaub ntawv tuav cov lus uas suav nrog:
- Tom qab cov sij hawm hu rau cov chaw muab kev pab.
- Cov Alliance's Nurse Advice Line (NAL).
- Triage muaj nyob rau lub sijhawm ua haujlwm.
Flexibility yog qhov tseem ceeb
- Muab cov sijhawm ua haujlwm txuas ntxiv rau qee hnub kom haum rau tib hnub thiab tos cov neeg mob.
- Yog tias tus neeg mob tuaj txog ntxov, xav pom lawv thaum tuaj txog, muaj peev xwm tso lub sijhawm teem sijhawm rau tus neeg mob tos.
- Xav txog ob-booking cov neeg mob uas muaj keeb kwm tsis tshwm sim.
- Yog tias lub tsev kho mob muaj ntau qhov chaw thiab tus neeg mob tuaj yeem taug kev, xa mus rau cov kws kho mob nrog lub sijhawm teem sijhawm kawg ntawm lwm qhov chaw.
Qhia thiab koom
- Muab cov neeg txais tos nrog cov qauv nkag mus raws sij hawm hauv cov ntaub ntawv qhia thiab ua raws li cov lus ceeb toom tsis tu ncua.
- Txhawb cov neeg ua haujlwm kom paub meej tias cov neeg mob tau teem sijhawm sai li sai tau, thaum twg los tau.
- Muab txhua tus neeg ua haujlwm txais tos cov luag haujlwm tshwj xeeb (xyuas, kos tawm, hu xov tooj, thiab lwm yam).
Raws li ib tus neeg muab kev pabcuam Alliance, ua kom tau raws li cov qauv kev nkag mus tau raws sijhawm tuaj yeem ua rau koj cov nyiaj txhawb zog ntxiv thaum koj ua haujlwm rau cov ntsiab lus tseem ceeb rau Care-Based Incentives. Qhov no yog vim:
- Cov tswvcuab nkag mus rau kev mus ntsib sai thiab kev hu xovtooj tuaj yeem txo tus naj npawb ntawm lub chaw haujlwm xwm txheej kub ntxhov (ED) cov tswvcuab tuaj ntsib.
- Muaj kev teem caij raws sij hawm tuaj yeem pab cov kws kho mob hauv kev sib ntsib cov qauv rau kev saib xyuas tom qab tso tawm.
Kev Tshawb Fawb
Lub Alliance yuav pib xa e-mail mus rau cov chaw muab kev pabcuam nrog kev caw kom ua tiav daim ntawv ntsuam xyuas online. Cov kws kho mob muaj tsib hnub los teb cov lus caw. Thaum xaus ntawm tsib hnub, Alliance yuav pib hu cov chaw muab kev pabcuam uas tsis tau ua tiav daim ntawv ntsuam xyuas.
Txhawm rau kom ntseeg tau tias Alliance thiab peb cov chaw muab kev pabcuam tau tshaj tawm cov ntaub ntawv raug rau DHCS, thov nco ntsoov tias koj cov neeg ua haujlwm tau npaj kom tau txais cov xov tooj no thiab teb cov lus nug.
Alliance tus kws tshawb fawb hais kom tham nrog tus neeg uas muaj lub luag haujlwm rau teem caij teem sijhawm hauv txhua qhov chaw muab kev pabcuam. Muaj cuaj nqe lus nug hauv xov tooj thiab ib lossis ntau tus kws kho mob cuam tshuam nrog lub chaw kho mob yuav raug soj ntsuam. Peb txhawb kom cov thawj coj hauv tsev kho mob siv cov lus qhia no ua lub sijhawm los qhia cov neeg ua haujlwm.
Koj qhov kev koom tes tseem ceeb heev!
Koj cov neeg ua haujlwm teb li cas PAAS cov lus nug yuav txiav txim siab seb puas muaj qhov tsis txaus. Xyuas kom cov neeg ua haujlwm paub txog koj lub tsev kho mob cov cai thiab cov txheej txheem. Qhov no yuav pab Alliance sau cov lus teb uas ua raws li koj lub tsev kho mob cov qauv kev saib xyuas.
Daim ntawv ntsuam xyuas
- Yog tias tus kws kho mob lub sijhawm teem sijhawm tsis ua raws li tus qauv raws li tau teev tseg hauv Txoj Cai ntawm Lub Koom Haum 300-1509 thiab qhia nyob rau hauv cov lus saum toj no, ib tsab ntawv ntawm deficiency yog muab.
- Daim phiaj xwm kho kom raug (CAP) raug muab tawm thaum ib pab pawg neeg muab kev pab cuam muaj qhov tsis txaus rau ob xyoos sib law liag. Yog tias cov chaw muab kev pabcuam tau txais CAP, Alliance cov neeg ua haujlwm yuav hu rau tus kws khomob los tshuaj xyuas cov qauv thiab teb cov lus nug.
Kev xyaum thiab kev sib cuag cov ntaub ntawv hloov
Xyuas kom lub Alliance muaj cov ntaub ntawv tshiab tshaj plaws rau txhua qhov kev coj ua los ntawm kev ceeb toom rau koj Tus Neeg Saib Xyuas Kev Sib Raug Zoo tam sim ntawd ntawm txhua qhov kev hloov pauv rau cov neeg ua haujlwm kho mob.
Yog tias tus kws kho mob tsis nyob nrog koj qhov kev coj ua lawm thiab cov neeg ua haujlwm raug hu los ntawm tus neeg soj ntsuam, thov hais tias tus kws kho mob tsis xyaum ntawm qhov chaw. Qhov no yuav xaus qhov kev ntsuam xyuas rau tus neeg muab kev pabcuam no.
Cov ntaub ntawv tiv tauj raug yog ib qho tseem ceeb, raws li tus xov tooj uas Alliance muaj nyob rau hauv cov ntaub ntawv rau koj qhov kev coj ua yuav raug siv thaum lub sij hawm soj ntsuam xyuas. Txhawm rau txheeb xyuas koj cov ntaub ntawv tiv tauj, thov mus saib hauv Alliance lub vev xaib thiab tshuaj xyuas koj cov ntaub ntawv teev nyob hauv Tus neeg muab kev pab Directory. Tom qab koj tau ua tiav koj qhov kev tshuaj xyuas, xa cov ntaub ntawv hloov tshiab ntawm peb Daim Ntawv Qhia Txog Kev Hloov Kho Cov Ntaub Ntawv Tus Muab Kev Pabcuam.
Hu rau Chaw Pabcuam
| General | 831-430-5504 |
| Kev thov Cov lus nug txog kev them nqi, cov xwm txheej thov, cov ntaub ntawv thov kev thov dav dav |
831-430-5503 |
| Kev tso cai Cov ntaub ntawv tso cai dav dav lossis cov lus nug |
831-430-5506 |
| Tso cai xwm txheej Tshawb xyuas cov xwm txheej ntawm cov ntawv tso cai xa tuaj |
831-430-5511 |
| Tsev muag tshuaj Cov ntawv tso cai, cov ntaub ntawv hauv khw muag tshuaj lossis cov lus nug |
831-430-5507 |
