Your mental health matters!


We can refer you to resources to help with mental health care.

Taking care of your mental health is an important part of your overall health and wellness. If you are feeling sad, anxious or depressed or you are struggling with substance use, know that you are not alone! We can refer you to resources to help.

Alliance Medi-Cal members can get mental health care through our partner, Carelon Behavioral Health. Carelon will help you:

  • Understand your mental health benefits.
  • Find mental health providers in your area.
  • Help you make an appointment.

If you or a family member are having a mental health crisis or having thoughts of suicide, call or text the suicide prevention number at 988. For more information on this service, visit the website for 988 Suicide & Crisis Lifeline.

If you are having a mental health emergency, call 911 or go to the nearest emergency room.

How to get mental health services

Call Carelon at 855-765-9700. This toll-free number is available 24 hours a day, 7 days a week.

For substance use disorder services, contact your county’s behavioral health department:

  • Merced County: 888-334-0163
  • Monterey County: 888-258-6029
  • Santa Cruz County: 800-952-2335

You can also get help by calling the Alliance’s Member Services at 800-700-3874 (TTY: Dial 711), Monday through Friday, 8 a.m. to 5:30 p.m.

Our website has more resources for mental health support.


Did you find this information helpful?

About the contributor:

Kristin Rath

Kristin Rath is a Communications Content Specialist at Central California Alliance for Health (the Alliance). She works with the health plan’s experts to write on a wide range of health care and wellness topics, including checkups, vaccines, behavioral health and food security. Kristin has been with the Alliance since 2019. She holds Master of Arts and Master of Science degrees in communications.