Community Supports

Community Supports are other services for Medi-Cal members that may not include direct medical care. The Alliance offers Community Supports to help members with complex health issues. These health issues are often caused or made worse by lack of food, housing or transportation.

Community Supports include:

• Medically Tailored Meals.
• Housing Transition Navigation Services.
• Housing Deposits.
• Housing Tenancy and Sustaining Services.
• Recuperative Care.
• Short-Term Post Hospitalization Housing.
• Environmental Accessibility Adaptations (EAA). 
• Sobering Centers (available in Merced County and Monterey County).

The Medically Tailored Meals program provides meals to members who:

• Are experiencing chronic conditions, like diabetes, heart disease, cancer and high-risk pregnancy.  
• Recently left the hospital. 
• Are at risk of going into the hospital. 
• Need care coordination.  

Meals are tailored to each member’s needs based on their medical conditions. You may also get help with nutritional support to help you stay healthy. 

Housing Transition Navigation Services can help you find and apply for housing. You can also get help with setting up your rental process.

Housing Deposits can help you get one-time funding for housing and establish a basic household. Housing deposit services are not the same as room and board. 

Housing Tenancy and Sustaining Services can help you maintain safe and stable housing once you have secured a place to live. You can also get training in: 

• Independent living. 
• Life skills like budgeting and financial literacy. 
• Connecting to community resources. 

Recuperative Care provides temporary housing, medical care and other services. The program is for members who are homeless and recovering from an acute illness or injury. These services include case management, self-management support and help with housing.

Short-Term Post Hospitalization Housing provides residential and supportive services. This is for members who have high medical or behavioral health needs. Through this housing service, members can continue their recovery right after leaving any of the following:

• Inpatient hospital.
• Residential substance use disorder treatment or recovery facility.
• Residential mental health treatment facility.
• Correctional facility.
• Nursing facility.
• Recuperative care.

Environmental Accessibility Adaptations (EAA) are physical adaptations made to a home to ensure a member’s health, welfare and safety, or to give the member greater independence at home. Examples of EAA include installation of ramps and grab-bars, widening of doorways for wheelchair access, stair lifts and making a bathroom and shower wheelchair accessible. 

Sobering Centers are places for people who are found to be publicly intoxicated (due to alcohol and/or other drugs). They provide a space for people who would otherwise have to go to the emergency department or jail. Sobering centers provide a safe, supportive environment to become sober and receive referrals for services. This service is mainly for people who are homeless or living in unstable situations. 

You can be referred to Community Supports by your ECM provider, primary doctor, social services providers and others. You or your family may also ask to get Community Supports.

All Community Supports listed on this page are now available. 

Members can complete our Community Supports (CS) Member Referral Form to start the process. Members can also call the Alliance Member Services Department at 800-700-3874 from 8 a.m. to 5:30 p.m., Monday through Friday. If you need language assistance, we have a special telephone line to get an interpreter who speaks your language at no cost to you. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 711).