Alliance Care In-Home Supportive Services (IHSS)

Txhawm rau tso npe rau hauv Alliance Care IHSS, koj yuav tsum ua kom tau raws li tag nrho cov cai. Qhov no txhais tau tias:

• Koj yuav tsum ua kom tau raws li Public Authority ua haujlwm.
• Koj yuav tsum nyob lossis ua haujlwm hauv Monterey County.
• Koj yuav tsum tsis txhob raug txiav tawm los ntawm Central California Alliance for Health (lub Alliance) yav dhau los rau kev dag, dag lossis tsis muab cov ntaub ntawv tiav.

Public Authority yuav qhia rau koj paub thaum twg koj tuaj yeem tso npe rau hauv txoj kev npaj. Lawv yuav muab rau koj nrog ib daim ntawv thov. Koj yuav tsum sau daim ntawv thov thiab xa rov qab mus rau Public Authority sai li sai tau raws li koj tau hais kom ua. 

Koj yuav tsum xaiv tus kws kho mob thawj zaug (PCP) thaum koj tso npe. Yog tias koj tsis xaiv PCP thaum koj tso npe, peb yuav xaiv ib qho rau koj.

Yog tias koj tsis muaj PCP, koj tuaj yeem nrhiav tau ib qho ntawm peb Cov Chaw Muab Kev Pabcuam Hauv Online. Koj tuaj yeem ua tau download tau IHSS Cov Chaw Muab Cov Ntawv Teev Npe rau cov ntawv luam tawm. Yog tias koj tsis tau pom koj tus PCP tshiab, teem caij ntsib tus neeg mob tshiab hauv 120 hnub tom qab koj tso npe.

Koj yuav tsum tau txais kev pabcuam los ntawm tus kws kho mob koom nrog. Koj tus kws kho mob yuav tsum tau txais kev pom zoo (hu rau kev tso cai ua ntej) ua ntej muab kev pabcuam rau koj.

• Rau cov ntsiab lus siab ntawm cov txiaj ntsig ntawm txoj kev npaj, nyeem cov ntawv Cov txiaj ntsig Matrix.
• Rau cov ncauj lus kom ntxaws, nyeem cov ntawv Summary of Benefits and Coverage.
• Yog xav paub ntxiv, nyeem cov Alliance Care IHSS Cov Tswv Cuab Phau Ntawv.

Thaum koj tau cuv npe, koj yuav tsum them tus nqi them txhua hli (tus nqi). Public Authority yuav qhia rau koj:

• Koj tus nqi them npaum li cas.
• Yuav ua li cas them nyiaj.

Koj tuaj yeem hu rau Public Authority ntawm 831-755-4466 (TTY: 831-784-2131) kom paub ntau ntxiv txog:

• Kev tsim nyog.
• Kev tso npe kawm.
• Hwm.
• Thaum koj qhov kev pab them nqi pib.

Tsis muaj kev txiav tawm rau cov kev pab cuam. Yog xav paub ntxiv txog cov kev pab them nqi kho mob, mus saib "Benefit Descriptions" seem ntawm lub Alliance Care IHSS Cov Tswv Cuab Phau Ntawv Qhia Ua Pov Thawj ntawm Kev Pabcuam.

Alliance Care IHSS cov tswv cuab muaj ib xyoos ib zaug tawm ntawm lub hnab tshos siab tshaj plaws ntawm $3,000 ib xyoos twg. Txhua qhov kev them nyiaj uas koj siv los them rau cov kev pab them nqi yuav suav rau txhua xyoo $3,000 tawm ntawm lub hnab tshos siab tshaj plaws. Ib qho kev them nqi yog tus nqi tas li uas koj them rau qhov kev pab them nqi kho mob.

Lub Alliance yuav taug qab txhua qhov kev them nyiaj. Peb xa Alliance Care IHSS cov tswv cuab cov ntawv ceeb toom. Cov ntawv ceeb toom no qhia txog cov nyiaj them ua ntej uas suav nrog rau qhov siab tshaj plaws ntawm lub hnab nyiaj txhua xyoo. Cov ntawv ceeb toom raug xa mus thaum cov tswv cuab nkag mus rau cov kev pabcuam rau xyoo tau txais txiaj ntsig tam sim no.

Raws li ib tug tswv cuab, koj muaj txoj cai xaiv tawm ntawm kev xa ntawv no. Hu rau Cov Chaw Pabcuam Tswvcuab kom tau txais cov ntawv ceeb toom los ntawm email. Koj tseem tuaj yeem xaiv tsis tau txais cov ntawv ceeb toom.

Thaum koj ua tau raws li koj daim npav rho nyiaj tawm txhua xyoo rau lub xyoo tau txais txiaj ntsig, Alliance yuav xa daim npav ID tshiab rau koj.

Kev them nqi hwm tsis suav rau qhov nyiaj tshaj tawm txhua xyoo. Kawm paub ntau ntxiv txog kev them nyiaj hauv nqe lus "Cov txiaj ntsig tau txiaj ntsig" ntawm lub Alliance Care IHSS Cov Tswv Cuab Phau Ntawv Qhia Ua Ke Cov Ntawv Pov Thawj ntawm Kev Pabcuam.

Alliance Care IHSS cov tswv cuab tuaj yeem siv tau tus nqi pob tshab saib seb qhov kev them nqi them rau qhov kev pab them nqi yuav raug nqi npaum li cas ua ntej lawv tau txais kev saib xyuas. Koj tseem tuaj yeem pom ntau npaum li cas Alliance them nyiaj rov qab rau hauv cov chaw muab kev pabcuam. Tus nqi them nqi yuav txawv raws li qhov chaw ntawm qhov kev pabcuam.

Piv txwv li:

• Ib qho kev pabcuam koj tau txais ntawm qhov chaw ua haujlwm tuaj yeem raug nqi $10.
• Ib qho kev pabcuam koj tau txais ntawm chav xwm txheej ceev yuav raug nqi rau koj $25.
• Ib qho kev pabcuam uas koj tau txais los ntawm kev nkag mus rau hauv tsev kho mob tuaj yeem raug nqi $0.