Webinars and Training
Central California Alliance for Health (the Alliance) offers periodic webinars and workshops to educate providers on:
- Alliance policies and procedures.
- Quality health care delivery to our members.
The Alliance provides training in the following ways:
- Webinars: View the list of upcoming webinars on our Provider Events Calendar page.
- Video Trainings: Browse our collection of video trainings below.
To be notified about upcoming webinars or new trainings, sign up to get Alliance provider news delivered to your inbox.
You can also contact your Provider Services Representative at 800-700-3874, ext. 5504 to learn more about upcoming provider workshops or to discuss on-site training opportunities.
- All Trainings
- ACEs
- CalAIM
- Claims
- ECM-Community Supports
- Facility Site Reviews
- Incentives
- Jiva
- Medi-Cal Rx
- New Providers
- Pediatrics
- Practice Transformation Academy
- Provider
- Provider Portal
- Vaccines and Immunizations
- Women's Health
Care-Based Incentives 2023 Workshop Webinar
Recorded 9/14/2022
Care-Based Incentives 2024 Workshop Webinar
Recorded October 4, 2023
Central California Alliance for Health New Provider Onboarding and Training
Recorded November 2023
Chart Review Definition Discussion
Recorded 9/1/2022
Child Health and Disability Prevention (CHDP) Program Health Assessment Guidelines Webinar
Recorded June 2022. Child Health and Disability Prevention (CHDP) Program Health Assessment Guidelines Webinar
Provider Events Calendar
There are no upcoming events. To view recordings of past trainings, please visit our Provider Webinars and Training page. You can also submit an event to be listed on our website.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
Resources for New Providers
Please click the appropriate link below to access training materials that support providers in caring for our members.
Resources
- Provider competency in diversity, equity, inclusion and belonging (DEIB) is a key part of advancing the Alliance's strategic priority of health equity. The Alliance provides access to the Department of Health & Human Services (HHS) "Think Cultural Health" cultural competency training. All providers are encouraged to complete this training.
- DHCS Electronic Visit Verification (EVV) Training. EVV training is required for providers per DHCS APL 22-014.
- The Early and Periodic Screening, Diagnostic and Treatment (EPSDT) training is now referred to as "Medi-Cal for Kids & Teens"
- For providers interested in learning best practices in the provision of transgender health care, please visit: Health Plan Information - WPATH World Professional Association for Transgender Health or contact the World Professional Association for Transgender Health for more information.
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