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Webinars and Training

Central California Alliance for Health (the Alliance) offers periodic webinars and workshops to educate providers on:

Alliance policies and procedures.
Quality health care delivery to our members.

The Alliance provides training in the following ways:

Webinars: View the list of upcoming webinars on our Provider Events Calendar page.
Video Trainings: Browse our collection of video trainings below.

To be notified about upcoming webinars or new trainings, sign up to get Alliance provider news delivered to your inbox.

You can also contact your Provider Services Representative at 800-700-3874, ext. 5504 to learn more about upcoming provider workshops or to discuss on-site training opportunities.

All Trainings

All Trainings
ACEs
CalAIM
Claims
ECM-Community Supports
Facility Site Reviews
Incentives
Jiva
Medi-Cal Rx
New Providers
Pediatrics
Practice Transformation Academy
Provider
Provider Portal
Vaccines and Immunizations
Women's Health

Assisting Persons with Serious Mental Illness (SMI)

November 10, 2022

Recorded October 27, 2022. Part 1: Conditions and Concerns

Best Practices for Immunization Providers Webinar

March 15, 2018

Recorded March 2018. Best Practices for Immunization Providers Webinar

Birth Equity and Improving Maternal and Infant Health

November 18, 2024

Care Coordination and Transitions of Care in ECM and CS: Practical Strategies

March 31, 2023

Recorded March 9, 2023

Care-Based Incentive Introduction

June 17, 2024

Recorded June 10, 2024

Provider Events Calendar

There are no upcoming events. To view recordings of past trainings, please visit our Provider Webinars and Training page. You can also submit an event to be listed on our website.

Contact Provider Services

General	831-430-5504
Claims Billing questions, claims status, general claims information	831-430-5503
Authorizations General authorization information or questions	831-430-5506
Authorization Status Checking the status of submitted authorizations	831-430-5511
Pharmacy Authorizations, general pharmacy information or questions	831-430-5507

Resources for New Providers

Please click the appropriate link below to access training materials that support providers in caring for our members.

Resources

Provider competency in diversity, equity, inclusion and belonging (DEIB) is a key part of advancing the Alliance's strategic priority of health equity. The Alliance provides access to the Department of Health & Human Services (HHS) "Think Cultural Health" cultural competency training. All providers are encouraged to complete this training.
DHCS Electronic Visit Verification (EVV) Training. EVV training is required for providers per DHCS APL 22-014.
The Early and Periodic Screening, Diagnostic and Treatment (EPSDT) training is now referred to as "Medi-Cal for Kids & Teens"
For providers interested in learning best practices in the provision of transgender health care, please visit: Health Plan Information - WPATH World Professional Association for Transgender Health or contact the World Professional Association for Transgender Health for more information.