Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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New Provider Manual Effective October 1, 2022 is Available
The updated Provider Manual, effective October 1, 2022, posted on the Alliance provider website
Provider Digest | Issue 9
HEDIS Provider Performance Reports, Synagis authorization guidelines and tips for a successful ECM/CS referral.
Update to Medi-Cal lab rates
The Alliance is notifying providers that DHCS adjusted certain Medi-Cal reimbursement rates for clinical laboratory or laboratory services.
Physician-administered drug changes effective September 1, 2022
The Alliance has implemented physician-administered drug benefit changes for September 2022.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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