Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
The Provider Bulletin is published digitally and in print every quarter. Providers receive a printed copy in the mail and can also read the digital version on our website.
The Bulletin includes:
- A report from our CEO.
- Updates to benefits and services.
- Clinical recommendations.
The Provider Digest, formerly known as the Provider E-Newsletter, is a biweekly digital publication. The Digest shares news about:
- Upcoming webinars and events.
- Billing and reimbursements.
- Alliance health campaigns.
Read the latest edition on our Provider Digest page.
The Provider Flash, formerly the Provider Fax Blast, shares timely alerts via fax and email, usually comprised of urgent and/or regulatory communications.
All Provider News posts:
2023-2024 Influenza Season Billing/Coding Updates
Review this article for 2023-2024 influenza season billing/coding updates.
Medi-Cal Rx prior authorization requirements reinstated for enteral nutrition products
DHCS is reinstating prior authorization requirements for new start enteral nutrition products for members ages 22 years and older.
HEDIS results are now available
HEDIS reports are now available! To get a copy of your site’s performance, please email [email protected] with the subject line “HEDIS Report.”
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
