Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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As of April 21, Medi-Cal Rx PA requirements will be reinstated for 17 additional drug classes
On April 21, 2023, Phase III, Lift 2 of the Medi-Cal Rx Claim Edits and Prior Authorization Reinstatement Plan will be implemented.

New Provider Manual effective April 1, 2023 is available
An updated Alliance Provider Manual is now available, effective April 1, 2023. The new manual can be viewed on our provider website.
Contact Provider Services
General | 831-430-5504 |
Claims Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |