Nurse Advice Line
Nurse Advice Line
Dial 844-971-8907 (TTY: Dial 711)
24 hours a day, 7 days a week.
The Alliance’s Nurse Advice Line provides members with answers to health care questions 24 hours a day, seven days a week.
Please ensure that our members know that they can use the Nurse Advice Line for non-emergency questions when your office is closed, or if they are unable to reach you.
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The phone number for the Nurse Advice Line is printed on the Alliance Member ID card
The phone number for the Nurse Advice Line is printed on the Alliance Member ID card.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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