Enhanced Care Management (ECM)
Enhanced Care Management (ECM) can help guide you with your medical care. ECM can also help you find community services that are related to your care.
ECM criteria
Some children, youth and adults can get ECM services. Read more about who can get ECM services below.
How can I get ECM services?
Adult members 21 and over can complete our Adult ECM Member Referral Form to start the process.
For members ages 20 and under, use the Youth Enhanced Care Management (ECM) Member Referral Form.
Members can also call the Alliance Member Services Department at 800-700-3874 from 8 a.m. to 5:30 p.m., Monday through Friday. If you need language assistance, we have a special telephone line to get an interpreter who speaks your language at no cost to you. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 711).
Contact Member Services
Accessing Alliance Services
Resources
Apply for ECM
Apply for Community Supports