New website, same Provider Portal!
The Alliance website has a new look and feel, but the Provider Portal is the same! You can access it at www.thealliance.health/for-providers/provider-portal/. You can also take a shortcut to the portal page from the top menu bar or dropdown menu of our website, www.thealliance.health
Our updated website includes resources for using the Provider Portal, such as:
- Answers to frequently asked questions.
- Detailed how-to instructions in the Provider Portal User Guide.
- A handy guide to linked member reports found in the Provider Portal Quick Reference.
- Steps to set up a portal account on the Provider Portal Account Request Form
Note that the portal works best if you are using Google Chrome as your browser.
As always, our Provider Services team is here to help you with any questions or concerns. You can contact a Provider Portal Representative at 831-430-5518.
COVID-19 vaccine resources for providers
Looking for information and FAQs to share with members regarding the COVID-19 vaccine? Here are two recommended sites for providers to use as they speak with members about the vaccine:
Answers questions such as how to schedule a first or second vaccine, reschedule an appointment, schedule vaccines for the whole family, and get an in-home vaccination or transportation to a clinic.
Covers topics such as: Why get vaccinated, how to get vaccinated and answers to common questions and concerns.
As a reminder, the COVID-19 Information for Providers page of our website shares information regarding member and provider support, billing/authorization updates and resources.
2021 flu training webinar on September 2
We invite primary care providers and clinic staff to attend a quarterly immunization training with California Department of Public Health (CDPH).
Details and registration
2021 Flu Training Webinar
Thursday, September 2, 2021
Noon to 1:30 p.m.
Discussion topics will include:
- Alliance county updates.
- Coding refresher for the flu vaccine.
- Vaccine training focusing on this flu season and co-administration of vaccines.