The Alliance is starting to text members to make sure we have the right contact information for you. We want you to receive your renewal information from the county and the Alliance to stay covered.
Why am I getting text messages from the Alliance?
The Alliance is texting members so that we can help you renew your Medi-Cal coverage. Soon, counties will be letting you know what you need to do to renew your Medi-Cal.
Why will I be getting renewal information from my county?
During the COVID-19 public health emergency (PHE), your health coverage has remained active regardless of any changes in your circumstances. The yearly process for renewing your Medi-Cal health coverage is starting again. The Department of Health Care Services (DHCS) has already sent letters to Medi-Cal members to let them know how to renew their Medi-Cal health coverage.
If you did not get a letter, contact your local Medi-Cal office right away. They might not have your current contact information.
What do I need to do?
Make sure your county Medi-Cal office has your current name, mailing address, phone number, email address or other contact information if it has changed. This way, your county office can contact you about your Medi-Cal. You can give your county your information by mail, phone, in person, or online.
Starting in April, members may receive renewal paperwork in the mail. If your county needs information to renew your Medi-Cal, they will send you paperwork to fill out and return. Be sure to give your county Medi-Cal office all the information they ask for by the due date. You will keep your Medi-Cal until your renewal is complete.
What can I expect from the Alliance?
We will contact you by text to make sure you received the renewal packet from your local Medi-Cal office.
Where can I go for more information?
Our Update your Medi-Cal page has more information, including the contact information for your county.
