Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Change Healthcare cybersecurity event and impact to provider payments
On February 21, 2024, Central California Alliance for Health (the Alliance) was alerted that Change Healthcare experienced a cybersecurity event.
How to meet Initial Health Appointment requirements
Effective February 1, 2024, the DHCS will retire the use of LTC local service codes and the Payment Request for Long Term Care local form.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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