Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
The Provider Bulletin is published digitally and in print every quarter. Providers receive a printed copy in the mail and can also read the digital version on our website.
The Bulletin includes:
- A report from our CEO.
- Updates to benefits and services.
- Clinical recommendations.
The Provider Digest, formerly known as the Provider E-Newsletter, is a biweekly digital publication. The Digest shares news about:
- Upcoming webinars and events.
- Billing and reimbursements.
- Alliance health campaigns.
Read the latest edition on our Provider Digest page.
The Provider Flash, formerly the Provider Fax Blast, shares timely alerts via fax and email, usually comprised of urgent and/or regulatory communications.
All Provider News posts:
Update to Episode Abstract visibility in the Provider Portal
We are pleased to share that the Episode Abstract view will be reinstated with modifications to ensure continued regulatory compliance while supporting your operational needs.
Provider Digest | Issue 87
Alliance recognized for outstanding performance The California Department of Health Care Services (DHCS) recognized the Alliance for exceeding standards set by the Measurement Year 2024 (MY24) Managed Care Accountability Set (MCAS). We achieved every measure in the four MCAS domains, including: Children’s Health. Reproductive Health & Cancer Prevention. Behavioral Health. Chronic Disease Management. MCAS is […]
Provider Digest | Issue 86
2025 CBI data submission: what you need to know The deadline to submit your 2025 Care-Based Incentive (CBI) data is Feb. 28, 2026. The Data Submission Tool (DST) is available on the Alliance’s Provider Portal under “Data Submissions.” This tool allows providers to submit data from their electronic medical records and paper records for the CBI and Healthcare […]
Community Health Worker certification: now accepting applications!
Applications are open for the CHW certification program offered by Monterey County Works. This training program is offered at no cost!
Provider Digest | Issue 85
Alliance celebrates 30 years This year, the Alliance celebrates 30 years serving our local communities. Thank you for making our work possible through a shared commitment to healthy people, healthy communities. We started serving Santa Cruz County in 1996. Over the years, we’ve expanded to include Mariposa, Merced, Monterey and San Benito counties. We now serve over 434,000 members with a network of over 14,000 contracted providers. In […]
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
