Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
Upcoming 2021 Care-Based Incentive (CBI) Workshop Webinar
The Alliance will be hosting our annual Care-Based Incentive (CBI) workshops in October via a Webinar.
Alliance Provider Payments and Change Healthcare/ECHO Health Inc.
The Alliance is collaborating with third-party vendors, Change Healthcare and ECHO Health, Inc., to assist with payment processes.
Synagis® (Palivizumab) 2020-2021 Authorization Guidelines
Respiratory Syncytial Virus (RSV) can cause a variety of respiratory illness in infants and young children.
Important Updates to Claims
As a follow up to the January 22, 2020 memo and in order to comply with DHCS requirements
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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