Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Initial Health Assessment (IHA) update from the Department of Healthcare Services (DHCS)
As of October 1, 2021, Primary Care Providers must resume Initial Health Asseesment (IHA) activities that were temporarily suspended during the period of December 1, 2019 – September 30, 2021.
Additional and Booster COVID-19 Vaccine Doses
This chart provides guidance on which COVID-19 vaccine is recommended for a patient, based on age or health conditions.
Provider eNews | October 7, 2021
Upcoming Transition to Medi-Cal Rx Webinar and Provider Training Information Tuesday, Oct. 19, 1-2 p.m.
Contact Provider Services
General | 831-430-5504 |
Claims Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |