Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
Public Health Emergency Renewal
As a result of the continued consequences of the Coronavirus Disease 2019 (COVID-19) pandemic, Secretary of Health and Human Services Azar renewed the national public health emergency for an additional 90 days, effective 10/23/20.
Reminder: Annual Provider Appointment Availability Survey
Each year, the Alliance administers the Provider Appointment Availability Survey (PAAS) to assess our network’s ability to provide care within timely access standards.
Alliance Well-Child Visit Member Letter and Robocall Campaign
Starting October 7, 2020, the Alliance will begin an outreach campaign in accordance with a Department of Health Care Services (DHCS) Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Campaign.
Contact Provider Services
General | 831-430-5504 |
Claims Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |