Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Provider Digest | Issue 10
CBI workshop recording, pharmacy/diabetes insights, ECM/CS funding + more
Help billing services understand Prop 56 payments
The Alliance Claims Department is receiving a high volume of calls from provider offices’ billing services staff regarding Proposition 56 payments (Prop 56). Please share any of the following information with your billing services team as it is helpful.
New Provider Manual Effective October 1, 2022 is Available
The updated Provider Manual, effective October 1, 2022, posted on the Alliance provider website
Provider Digest | Issue 9
HEDIS Provider Performance Reports, Synagis authorization guidelines and tips for a successful ECM/CS referral.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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