Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
The Provider Bulletin is published digitally and in print every quarter. Providers receive a printed copy in the mail and can also read the digital version on our website.
The Bulletin includes:
- A report from our CEO.
- Updates to benefits and services.
- Clinical recommendations.
The Provider Digest, formerly known as the Provider E-Newsletter, is a biweekly digital publication. The Digest shares news about:
- Upcoming webinars and events.
- Billing and reimbursements.
- Alliance health campaigns.
Read the latest edition on our Provider Digest page.
The Provider Flash, formerly the Provider Fax Blast, shares timely alerts via fax and email, usually comprised of urgent and/or regulatory communications.
All Provider News posts:
Key fall dates for enteral nutrition PAs under Medi-Cal Rx
On September 22, 2023, prior authorization (PA) requirements for members 22 years of age and older will be reinstated for new start enteral nutrition orders.
Physician-administered drug changes effective October 1, 2023
Effective October 1, 2023, the Alliance will be implementing changes to the physician-administered drug benefit.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
