Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Adverse Childhood Experiences (ACEs) training
There is a virtual training for providers on Adverse Childhood Experiences, hosted by Olivewood Pediatrics Hospital, Feb. 1 and 8, 2023.
Alliance telephonic interpreter services remain available
Severe storms and floods are currently impacting in-person interpreting availability, but telephonic interpreting services remain available.
CPT/HCPCS updates for Q4 2022
There are updates to current procedural terminology/health care common procedure coding system (CPT/HCPCS), affecting procedure codes G0310-G0315.
Important changes to prenatal testing authorizations
This letter is to inform you about major changes to the California Prenatal Screening (PNS) Program that will impact the way you provide prenatal screening services to pregnant individuals in California.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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