Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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DHCS audit of provider offices in early 2024
DHCS will conduct a routine medical audit of the Alliance in early 2024. The audit will include onsite review of a select number of provider offices.
Full-scope Medi-Cal expands to ages 26-49
Starting January 1, 2024, full-scope Medi-Cal will be offered for adults ages 26 through 49, regardless of immigration status.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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