Did you know that Alliance members speak more than 29 different languages and represent many cultures from around the globe? This information underscores the need to ensure members have the support necessary to understand basic health information and services needed to make decisions about their health.
When people have difficulty understanding their medical provider or how to manage their health conditions, they are more likely to miss medical appointments and therefore not receive the appropriate care to manage their health.
This knowledge is a driving force behind our commitment to health equity and our strategic goal of increasing member access to culturally and linguistically appropriate care. We do this by partnering with you to ensure members receive high quality health care that is culturally competent and guided by cultural humility.
We further support these efforts by:
- Working to strengthen the cultural competency of the provider network.
- Seeking to include more providers who reflect the diversity of our membership.
- Cultivating and strengthening community partners who provide support to our members.
In honor of Health Literacy Month, we invite you to learn more about this topic to better serve our members’ needs. Our website is a great place to start.
In addition, the California Department of Health Care Services (DHCS) added Community Health Worker (CHW) services as a compensable Medi-Cal benefit. The Alliance is supporting CHW recruitment through our Medi-Cal Capacity Grant Program. If you are interested in becoming a CHW or applying for funding to recruit CHWs, please visit our CHW webpage.
Thank you for your continued commitment to serve our members.
