Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
Depression Screening and Follow-Up (DSF) Toolkit and Tip Sheet
The Alliance has assembled a Depression Toolkit as a resource for primary care physicians and office staff.
DHCS Timely Access Surveys
Ensuring timely access to care is a priority of the Alliance, our providers, and the Department of Health Care Services (DHCS).
CDC Alert: Measles Outbreak
This year in the United States, more than 500 cases of measles have been confirmed. This is the second highest number of cases since measles was eradicated in the United States in 2000.
Reminder: Outpatient Physician Administered Drugs
As a reminder, Outpatient Physician/Facility Administered Drugs are subject to authorization criteria consistent with Alliance pharmacy benefits, which are based on the decision of the Alliance’s Pharmacy and Therapeutics Committee.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
Provider News Resources
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Member Handbook
Health Rewards Program
Continuity of Care Policy
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