Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Updates to Accessing Alliance Language Assistance Services During COVID-19
The Alliance is committed to delivering culturally and linguistically appropriate health care services to our diverse membership, especially during this time.
For the Alliance Provider Network: Guidance on Telehealth Services
The Department of Health Care Services (DHCS) and the Department of Managed Health Care (DMHC) have issued new guidance regarding the provision of telehealth services during the COVID-19 pandemic.
Updates to Alliance Provider Support During COVID-19 Pandemic
The Alliance is allowing flexibility for providers to deliver virtual and telehealth visits as medically indicated for covered services.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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